Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,498 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 362 reviews)); "Benefits were good and inexpensive" ((in 263 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 111 reviews)); "Coworkers were great and made work enjoyable." ((in 83 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 214 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 100 reviews)); "early and long hours on some days" ((in 92 reviews)); "bad manager they contradict everything" ((in 83 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,451 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Mar 9, 2024

In-Store Management: Hit or Miss

Logistics supervisor

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Excellent pay and benefits. Corporate and HR tend to have the associates' backs.

Cons

The vetting for Store Managers isn't great. In my 4 years with the company, I've only met one Store Manager that I thought was really amazing, and he wasn't mine. Also, for the part-timers, they are scheduled a strict 12 hours a week (unless staffing is short) which is basically nothing, so we can't keep part-timers to save our lives.

Harbor Freight Tools Response

2y

Thank you for sharing your detailed experience with us. We value people above all else and we are committed to building and ensuring that Harbor Freight is a great place to work with a positive environment and a supportive leadership team. We want you to know that your feedback is important to us, and we strongly urge you to reach out to your HR Partners or escalate your concerns directly to the HFT Outlet. Thank you for your continued hard work and we're glad to have you on the team.

2.0

Mar 5, 2024

Good day

Store manager

Recommend

CEO approval

Business Outlook

Pros

New business, opening several locations

Cons

Work life balance, workload is out dated

Harbor Freight Tools Response

2y

Thank you for your feedback. We're always happy to hear from our hardworking leaders. Here at Harbor Freight, we are committed to building a work-life balance for all our Associates and we highly encourage you to reach out to your HR Partners if you have any concerns. Thank you for your continued hard work in Chicago, IL and we look forward to seeing you grow.

2.0

Feb 29, 2024

Lies

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay that's about it

Cons

No guaranteed raises, they rather hire from outside then promote within. Once in a management position you will be lied to about promotions fair wages and performance reviews are a sham. Management gets to write their own schedule work whatever hours they want and no one checks in consistently on their managers for accountability

Harbor Freight Tools Response

2y

We always welcome the opportunity to receive feedback from our hardworking leaders. We are committed to improving in all areas and at all levels. Your feedback will help us do that. At Harbor Freight, we value people above all else and we are committed to providing our Associates with competitive compensation to support their lives. We review the wages for our Retail Associates three times a year by comparing them with the market and minimum wage, and we also review them once a year during the annual performance review. We do our best to stay ahead of the minimum wage and we do not pay at the minimum wage. We also review the wages of surrounding retailers to determine the need for an increase in the current wage. We highly encourage you to reach out to your HR Partners or you may email us at culture@harborfreight.com to discuss any concerns. Thank you for your continued hard work and we are glad to have you on the team.

Viewing 436 - 438 of 3,451 Reviews

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Jobs at Harbor Freight Tools

Warehouse Associate - 2nd Shift

Supervisor, Contact Center - Remote

Asset Recovery Associate

Area Loss Prevention Manager (Boston) - remote w/ Travel

Sourcing Specialist (Product Development) - Remote