Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,496 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 343 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 260 reviews)); "Great place to work and people are great" ((in 152 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 108 reviews)); "Coworkers were great and made work enjoyable." ((in 85 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 209 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 100 reviews)); "early and long hours on some days" ((in 99 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,449 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Dec 3, 2021

Would not recommend

Sales associate

Recommend

CEO approval

Business Outlook

Pros

9.00$ pay Discount on tools Supplies the uniform

Cons

Constantly getting called in and asked to stay late Not enough hours to be able to pay bills Nasty inside the store, I had to dump a dead rat from a mop bucket They did not care about me and did not like when I asked questions. Would rarely get a lunch break or break in general

2.0

Nov 13, 2021

Steer clear of corporate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some wonderful and hard working people work at corporate. Company now allows most corporate employees to work remotely. COVID response was great. Benefits are expensive but decent. Community work and Tools for Schools is amazing.

Cons

Everyone is overworked and burned out at corporate. Many people are dealing with mental health issues, but if you take a leave or tell people you're struggling it will be held against you. It's impossible to take time off (they expect you to check emails while you're on PTO). Company grew staff in some departments and not in others resulting in increased workload for many. Decision making is slow and changes constantly. The senior leaders have no strategy and everything is a priority (priorities change daily). Too many meetings with no decisions. People are afraid to speak up or complain or even ask questions for fear of retaliation. Lots of favoritism - promotions and opportunities are based on whether your manager likes you and if you work long hours. HR is terrible. We had a great HR Business Partner but she quit suddenly without another job lined up. What does that tell you?

Harbor Freight Tools Response

4y

Thank you for taking the time to provide us with your detailed feedback. We appreciate you sharing your experience and providing valuable feedback as we strive toward our goal of being the best place to work. We encourage our Associates to use the many resources available to express any workplace concerns and work toward resolution. In addition to your HR Partners, you can always reach out to the Employee Relations team, the HFT Outlet or you may email culture@harborfreight.com with any concerns. Additionally, we value the health and well-being of our Associates above all and want to ensure you are also aware of the benefits available to all Associates to address the issues that you raise. Thank you again for your valuable comments and for your continued hard work.

2.0

Sep 7, 2021

Don’t waste your time

Cashier

Recommend

CEO approval

Business Outlook

Pros

You receive a discount on tools.

Cons

MANAGEMENT. If you don’t mind doing everyone else’s job for little pay, this job is for you!

Harbor Freight Tools Response

4y

Thank you for sharing your experience with us. Our goal is to be the best place to work and that means learning as we grow and improving every step of the way. Your feedback will help us do that. As an organization, we believe in putting people first and improving at all levels, including management. We highly encourage our associates to reach out to their HR Partners if they have any concerns to share. We will share your comments with the appropriate HR Partners. Thank you for your hard work in Alton, IL and we wish you the best in your career journey!

Viewing 256 - 258 of 3,449 Reviews

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