Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,496 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 343 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 260 reviews)); "Great place to work and people are great" ((in 152 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 108 reviews)); "Coworkers were great and made work enjoyable." ((in 85 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 209 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 100 reviews)); "early and long hours on some days" ((in 99 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jun 13, 2018

Sales Associate

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Overall the environment is great because of the coworkers. They are pleasant and welcoming. Management is understanding for the most part.

Cons

The coupons brings out the worst in people. The inside track club condoms should be automatic for ITC members. The management expects for you to get inside track club memberships. Sometimes it is extremely hard to even get customers to listen to you. It can become rather frustrating with all the pressure from management and opposition of the customers.

Harbor Freight Tools Response

Thanks for sharing your detailed feedback with us, especially regarding our processes. Because of the feedback from yourself and other Associates, Harbor Freight Tools continues to improve our stores at all levels. We look forward to watching your growth with us!

1.0

Jun 12, 2018

Waste of time

Logistics associate

Recommend

CEO approval

Business Outlook

Pros

you get an employee discount

Cons

POG guides are not achievable,inconsistent hours example this week 20 hours last week 35 before that 16 even though i'm always available,will work you night shift then day shift the next day,we run out of cleaning supplies constantly,not to mention all the fake sales we have every 5 days where the price either doesn't change or goes up pretty much just tricking customers until one finds out and blows up on you also it takes forever to get a raise and when you do its nothing to get excited about certainly not what you've been busting your back for...

Harbor Freight Tools Response

Thanks for sharing your detailed feedback with us, especially regarding hours. Please know we will forward your feedback to the appropriate Associates. We look forward to seeing your growth with our team.

2.0

Jun 7, 2018

Long hours

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefit package is good. You call sell back your pto time for cash. Customers are trained they need to wait at checkout.

Cons

District and regional managment just seemed to point out opportunities, did not recognize accomplishments. Hardly ever talked sales results just focused on processes. Operate on tight payroll plan. Truck hours are planned the same regaurdless of size of truck.

Harbor Freight Tools Response

We’re happy to hear you enjoyed your benefits, and we appreciate your feedback. Harbor Freight Tools is dedicated to being a great place to work, which means improving as we grow. Please know we will take your feedback into consideration, and we wish you the best in your career!

Viewing 289 - 291 of 3,449 Reviews

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Retail Stocking Associate

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Harbor Freight Tools reviews

Ratings by category

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Sales Associate

Waste of time

Long hours

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