Does Harbortouch pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbortouch employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Harbortouch. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbortouch?

67% of Harbortouch employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbortouch 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbortouch?

Account Executive (4) , Senior Account Executive (3) , Customer Service Representative Tier I (2) , Tech (2) , Technical Support (2)

What are the pros of working at Harbortouch according to real employee reviews?

"Although it can be stressful at times (as with any job), it is generally very relaxed, which makes it an enjoyable work environment." ((in 4 reviews)); "The people, once you get to know them, are nice and most are willing to help you." ((in 4 reviews))

What are the cons of working at Harbortouch according to real employee reviews?

"Harsh management." ((in 6 reviews)); "also if you are a temp expect 90 working days before you get hired and another 3 months before you receive any benefits." ((in 6 reviews))

What are the top reviewed Harbortouch locations?

Allentown , Morrisville , Trenton , Virginia Beach , Raleigh , Clinton , New York , McKinney , Plano , Parkersburg , Northampton , Boston

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Harbortouch

Harbortouch reviews

3.3

67% would recommend to a friend

(53 total reviews)

Jared Isaacman

90% approve of CEO

69% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.2

Compensation and benefits

Harbortouch has an employee rating of 3.3 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbortouch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

53 reviews

1.0

Feb 19, 2015

Management hires & promotes friends; fires without warning.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Plenty of work to do, and it can sometimes be fun. The people who are in the same boat as you.

Cons

Pay is 15% less than other locals. Very male oriented. When positions open up, expect to be passed over for the manager's buddy, and this method begins at the owner's level. Sexist culture rampant.

4.0

Jun 8, 2017

No real complaints

Technical support

Recommend

CEO approval

Business Outlook

Pros

Its a real company. Lots of people (several hundred), nice office, nice lounge with video games. Its busy so the day goes by really fast. I did technical support. Lots of overtime if you want it. I don't know what that other review was about saying there is issue with paychecks. Its automated, I think they use ADP. Its a really big company, so I am guessing that was someones individual problem.

Cons

Unless you get selected for management or promotion, there is not a lot of ability to do new things. I was in technical support. No issue with the job, I just had no where to move up to.

1.0

Apr 5, 2016

IT Sweatshop and Excessive Micromanaging

Pos tech support

Recommend

CEO approval

Business Outlook

Pros

The ONLY positive is that you collect a paycheck.

Cons

This place is an IT Sweatshop. You ONLY get two 30 minute breaks. If you step away from your desk, you must broadcast to the world why. The information and tools needed to don your job is. Otherwise housed internally. They literally have a link for everything. Training is the worst I have ever seen. The pay is horrible. There is no culture. Most of the company idolized the CEO because he is in his 30's. To me this is stupid because he is somewhere rleaving while his workers aren't being paid enough to take care of their bills. The fees they charge the customer are excessive and the support team is less than prepared to handle support calls. Your benefits don't start until after 90 days.

Viewing 16 - 18 of 53 Reviews

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