Item: Harris Teeter
Rating: 3
Author: Former employee - CSM

Question 1

Is Harris Teeter a good company to work for as a Customer Service Manager (CSM)?

Accepted Answer

Customer Service Manager (CSM) professionals working at Harris Teeter have rated their employer with 2.7 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Harris Teeter employees being 3.3 out of 5 stars. Search open Customer Service Manager (CSM) Jobs at Harris Teeter now and start preparing for your job interview by browsing frequently asked Customer Service Manager (CSM) interview questions at Harris Teeter.

Question 2

Does Harris Teeter pay Customer Service Manager (CSM) employees well?

Accepted Answer

Customer Service Manager (CSM) professionals rate their compensation and benefits at Harris Teeter with 3.0 out of 5 stars based on 19 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Manager (CSM) salaries at Harris Teeter.

Question 3

How happy are Customer Service Manager (CSM) professionals working at Harris Teeter?

Accepted Answer

78% of Customer Service Manager (CSM) employees at Harris Teeter would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Customer Service Manager (CSM) professionals have also rated Harris Teeter with a 2.1 rating for work-life-balance, 4.1 rating for diversity and inclusion, 2.6 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Harris Teeter?

Accepted Answer

Cashier (928), Produce Clerk (173), Deli Clerk (168), Sales Associate/Cashier (161), Personal Shopper (153), Customer Service Clerk (129), Front End Cashier (87), Barista (86), Customer Service Representative (83), Fresh Foods Clerk (81), Harris Teeter Cashier (78), Assistant Customer Service Manager (70), Cashier/Bagger (61), Part Time Cashier (53), Overnight Stocker (52)

Question 5

What are the pros of working at Harris Teeter according to real employee reviews?

Accepted Answer

"The people that I work with are great and there are customers I look forward to seeing every week." ((in 248 reviews)); "Flexible hours and work with school schedule" ((in 240 reviews)); "Great coworkers and a pretty easy job (except during coupon specials)" ((in 228 reviews)); "Pay is decent and the bonus checks are a nice plus." ((in 158 reviews)); "There was good and flexible scheduling" ((in 120 reviews))

Question 6

What are the cons of working at Harris Teeter according to real employee reviews?

Accepted Answer

"Poor management and lack of accountability for assisting workers" ((in 588 reviews)); "Pay is low for the amount of work that needs to be done (though on par for the grocery industry)" ((in 454 reviews)); "Bad managers that expect you to let the customers be abusive to you." ((in 254 reviews)); "no training for the Refrigeration mechanics" ((in 66 reviews)); "short breaks (you can be assigned as long as 6hrs and be given only 15min to eat during shift)" ((in 61 reviews))

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