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      Headspace

      Engaged Employer

      Headspace reviews

      2.5

      29% would recommend to a friend

      (381 total reviews)
      avatar

      Tom Pickett

      17% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Headspace has an employee rating of 2.5 out of 5 stars, based on 381 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Headspace employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      381 reviews
      2.0
      Oct 29, 2020

      So disappointed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - growing industry - good pay and solid benefits - generally good people - great mission

      Cons

      - no real directions. Still not sure what the company strategy is and how we achieve our true north goal - lack of transparency. Senior leadership changed true north goal without telling anyone...and still we are confused how we can achieve it - utter lack of ownership. No one really wants to own anything right now. A really bad problem..think it comes from years of poor operation - incompetent and inexperienced middle management - Data is important for making decisions in the B2C company. But we lack the culture, literacy and infrastructure - lots of processes are ad hoc and Not scalable - departments are silo and communication is sub par (the remote situation is not helping the already bad communication)

      avatar
      Headspace Response
      5y
      Thank you for taking time to share your summary of what is working and where we can improve. We have ignited a deeper focus on some of the critical areas that you've shared -- specifically on communication & decision making. We recognize we have opportunity to enhance how we communicate more effectively across the organization, creating greater visibility and transparency on key initiatives, projects and decisions. We are also investing on increased, intentional focus & learning around how we more effectively leverage data-driven (and human-centered design) approaches to support our decisions, processes & ways of working. We're excited to see how these actions begin to positively shift folx' experiences and create meaningful momentum in the areas you've highlighted. Thank you again for sharing. Yours - Simon Perry Head of Talent, Learning + Development | People + Places
      1.0
      Oct 29, 2020

      WORKING HERE WILL GIVE YOU ANXIETY!!!

      Employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The snacks/lunch, but that's over because we're remote

      Cons

      Massively incompetent management, sinking ship

      avatar
      Headspace Response
      5y
      First and foremost, we truly appreciate this feedback. Thank you for taking the time to share your thoughts. Our hope and intent is that every member of Team Headspace has a safe space to share their feedback with their direct leadership (or our HR team) as a means for us to better understand others' experience and remedy concerns and challenges as our organization continues to grow. In relation to some of the sentiments you shared, I wanted to highlight some key actions that are being taken to effect change -- Following our most recent employee survey, the team's feedback highlighted 3 key areas for improvement - Performance Evaluation, Communication & Decision Making. To address those areas, we've identified actions and are holding ourselves accountable to them in the hope that we can support better ways of working here. We will also conduct a follow-up survey to gauge our progress here in the coming months. Additionally, with our inaugural DEI Learning Program now up and running, plus the addition of our Senior Manager of Talent Development - we now have the capacity to extend our people development reach; through the continuation of our DEI Learning journey, launch of our People Leader Program, re-imagination of our Performance Optimization & Evaluation process, and broadened employee programming & eLearning. So please know that we take your sentiments to heart, and these areas are is something we've identified and are actively working on creating lasting change. Thank you again for your feedback and the opportunity it creates for us to learn and get better. Yours - Simon Perry Head of Talent, Learning + Development | People + Places
      3.0
      Jul 13, 2020

      Great Mission, Poor Execution

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - the product really is amazing and can be beneficial for people who need/use it - coworkers are (for the most part) really great - decent pay - awesome benefits - WFH has been nice

      Cons

      - no true direction: the company is trying to go in too many directions at once which has led to product being released before it's ready. this means buggy apps and unnecessary additions. - no true leadership: every department has too many "upper level" folks who really don't provide any sort of leadership or direction. - lack of knowledge: a good majority of the employees don't actually know how the app works, which is unsettling when certain departments are tasked with "selling" the product but don't provide any guidance to the organizations purchasing it. - clueless executive team: the executive team is a mess. they recently brought on a COO to help make some org changes (which make no sense in terms of structure), and the execs they've brought on since her hire are all straight from her former company (which makes the selections seem cherry-picked)

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      ReviewsHeadspace reviews

      Glassdoor has 443 Headspace reviews submitted anonymously by Headspace employees. Read employee reviews and ratings on Glassdoor to decide if Headspace is right for you.