Headspace reviews

2.5

29% would recommend to a friend

(381 total reviews)
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Tom Pickett

17% approve of CEO

23% positive business outlook

Headspace has an employee rating of 2.5 out of 5 stars, based on 381 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Headspace employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

381 reviews
5.0
Nov 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Awesome company with a bright future. Relatable and accessible upper management with lots of growth potential.

Cons

None that I can think of currently. Every company has its issues.

5.0
Nov 7, 2022

Excellent Place to work

Recommend
CEO approval
Business Outlook

Pros

- extremely reasonable productivity standards (22 sessions a week, if you want more days off throughout the year after three weeks then about 25 is your sweet spot) , still get paid for no shows, cancellations. I've never been penalized for not making productivity as long as I have a good amount of available slots. - 2 mind days a month, you choose when, I am actively encouraged to use them - $3k yearly professional development stipend with all licensing fees paid by the company -$320 a month wellness benefit (from gym membership to dog food, vet bills, internet bills, hiking clothing, and a bunch of other stuff. The amount of expensable things is ridiculous) - Therapy management is always looking for feedback from clinicians and invested in quality client care -It's a tech company that is cautious and methodical about growth at the expense of quality of care. Scope out the entire problem, look at evidence-based solutions, and then act thoughtfully. "Move fast and break things" this is not. - Company culture is incredibly positive, from the CEO to everyone else. We're always encouraged to be open, flexible and the best versions of ourselves helping others, incredibly altruistic mission which feels different for a VC backed tech company - Diversity is lived and breathed in everything the org does. It makes us stronger and psychological safety is super important. -Very bright company future with the current state of the world. The unified Headspace + Ginger product is very solid and very competitive in the Digital Health Space -CEO's down to earth family man, send him an e-mail or slack and he'll respond and chat. Same with Chief People Officer. I imagine the rest of the C-Suite as well - transparency is super important, All-hands meeting we go over the financials and where the direction of the company is heading

Cons

-Current pipeline for W2 therapist career growth is lacking, but I'm told therapy management is developing this and I truly believe they are -I see reviews saying that leadership is not responsive, but on the therapy side I get none of that. From my manager up to senior therapy leadership that are constantly checking in to see what therapists need to do their job the best way. Many processes and procedures are still being made post merger, so if you're not up for some learn/evaluate/adapt as you go, this isn't the company for you.

1.0
Nov 2, 2022

After the Merge with Ginger, It All went downhill.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work-life balance - Super smart engineers and developers who are always eager to help each other succeed. - Excellent benefits (one of the best I've experience in my career)

Cons

After Headspace "merged" with Ginger, Ginger's leadership took over mostly all aspects of the Headspace brand and company. And that's where it all started going down hill. Enormous turnover rates (mostly women and headspace leaders leaving). Headspace's mission is now more profit driven and making an equitable IPO. They no longer care for it's members and it's employees. Ginger's application is monolithic and outdated. During the unification process, most tech leaders decide on going with the vendor / solution to keep that no one has either heard about or are some other startup(s) that probably line their own pockets. From my experience after the merger, I found to realize that there were shady kick back deals that were made, and most of the tech leadership that took over are former silicon valley types with failed start ups who are not qualified at all to do their jobs - they obviously got the job through some connection or hook up. So they think they know what they're doing but are completely mis-interpreting things. And when their own staff is telling them they're not abiding by best practice, it becomes ignored and tempers flail - dictatorship. Headspace before the merge was also known as a pretty woke company, but now there's a sense of faux/fake wokeness. The CEO will sometimes slip up and will end up apologizing for it later. There have been many times where I felt like my work environment was hostile and I was psychologically unsafe to voice my opinions, leaders lost their temper in front of everyone and demanded ridiculous requests that goes against industry best practices, violating compliance. Even the compliance teams are incompetent because they were team Ginger. I repeat, do NOT work here unless you want to work for incompetent leadership who are disorganized, profit driven, do not communicate with their team or others - especially in decision making (and when they do, they don't take your opinions and expertise seriously), who are making it up as they go, who DO NOT TRUST their own team and their expertise and you want to work in a hostile environment. - Gaslighting - Brightsizing - Dictatorship - Disorganized - Incompetent leaders who are "faking it" - Shady side deals and kick backs, juggling multiple jobs at once. The list of cons go on forever.

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