Health Advocates reviews

You will get blamed by your clients for their being denied or having you close their case when they are the ones that screw up their case through drug use, exaggerated claims, lying on their paperwork and getting caught, etc. Also, HR mostly does not care about the staff so don't bother going to them if you have an issue, and managers are (at no fault of their own) far too busy to help you if you need it. The company expanding so much means having to work as fast as possible to a point of sacrificing quality for quantity to ensure cases are processed as quickly as possible. Insurance is offered but incredibly expensive. (Up to 1/2 your pay!) Because there is a lot of pressure to move cases as quickly as possible you are often having to fill in the gaps where prior employees failed to do their job thoroughly in prior steps of the process.

The management is totally inconsistent. One supervisor says one thing is ok, and the other says it's not so you're left confused. You get HR involved? They'll laugh and say talk to your supervisor. Good luck with that. You get three sick days annually. You miss more than three it counts against you. Even if you have missed more than the three sick mays but you have a doctors note? It still counts against you. You have a verifiable illness thy excuses you from work and your doctor filled out the proper paperwork to be excused? Here's what HR told me- you won't get fired but it'll count on your annual review. Your annual review directly affects your annual raise. Expect to either be micromanaged or left to your own devices, no balance or proper guidance. No growth. It's good while your considering your next life step.