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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.3

      41% would recommend to a friend

      (786 total reviews)
      avatar

      Ben Albert

      44% approve of CEO

      24% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.9

      Diversity & inclusion

      3.8

      Culture & values

      3.3

      Compensation and benefits

      3.1

      Senior management

      2.8

      Career opportunities

      Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      786 reviews
      5.0
      Oct 1, 2020

      The Real Deal

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee base from top to bottom who are committed to the mission and cultural attributes of the company. No company is perfect and in providing that complimentary first sentence I want to acknowledge that Catalyst is not, but no company is. However I have been continually impressed with how committed we are to learning and being better. There is truly a desire to listen and learn. Catalyst is big enough now that there are a variety of management layers and any given manager might not be perfect, but there is a commitment for all to be heard. If a given employee's voice is being muffled or silenced (very rare but happens) there is an open invitation to visit with Leadership team members including the CEO anonymously to ensure that voices are heard. That kind of commitment to team members is indicative of the kind of company Health Catalyst is and one of the key reasons it is a great place to work for me.

      Cons

      Sometimes we confuse practices and principles and become dogmatic about practices that we shouldn't have been fixated on. We are getting better at this, but it sometimes takes us a long time to come around. Benefits have been so good for so long and team members are so important to us as a company that perhaps a touch of entitlement has creep in. This can be hard to discuss because as doing so could inadvertently silence perspective and opinions which the company so values. An example for me was the long and lengthy discussion and concern relative to the recent 401k matching cut that happened as a result of COVID-19. I had acquaintances at other companies and was aware of competitors who had to lay off a significant number of team employees because of the financial impact. Catalyst chose to make a cut that allowed it to avoid doing that. That is consistent with the perspective that we value every team member in my opinion. Having been a veteran of layoffs at other places I was grateful for the approach, but some were definitely not. I also appreciated how the company brought back at least a portion of the benefit as soon as we could do so.

      avatar
      Health Catalyst Response
      5y
      Thank you for your review and feedback and support, now for more than 8 years! I'm grateful for all you've done during those many years to help us grow and mature and succeed! Thanks also for the feedback regarding entitlement, and the recognition of how complicated it is to address this type of challenge. We'll keep working on it -- including also the great feedback of distinguishing between principles and practices, and we'll strive to keep listening and caring, always. Grateful to be your long-time colleague, and excited for the next decade as well! Best, Dan
      5.0
      Oct 1, 2020

      Outstanding Place to Work!

      Director, quality
      Recommend
      CEO approval
      Business Outlook

      Pros

      World class company that demonstrates integrity, trust, and hard-working teammates from the CEO to supportive staff. Open to innovation and changes to improve current processes to help internally as well as our customers. Always kind and living the values/attributes each day.

      Cons

      As Health Catalyst expands, perhaps there is opportunity to look at the orientation and onboarding program to adapt to the clinical learners. Since I have been here less than one year, I recall the orientation program may benefit from an educator to support the variety of learning styles within the roles of Health Catalyst.

      avatar
      Health Catalyst Response
      5y
      Thank you for your review and feedback, and for your leadership this past year! Thank you also for your feedback regarding how we can improve the onboarding experience -- we are working on this and are adding more customizable and personalized training content at a significant level through Health Catalyst University. Thank you again for your leadership and support! Best, Dan
      5.0
      Oct 1, 2020

      5 Star Company

      Senior analytics engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership team is A+.I have been with the company a little over 2 years and have always felt their focus is on their employees. The company offers excellent benefits, opportunities to grow in both management and individual contributor roles, and has a great mission. I have enjoyed the variety of projects and mix of client work since joining the company with the ASO organization. The culture of the company is also excellent. I have yet to meet another employee that I would consider lazy or a slacker. The companies focus on hiring the right candidates has proven valuable. My manager looks out for my best interest, whether those interest collide with their best interest. Plenty of opportunities outside of your own organization. The company values internal candidates and career exploration. Company appreciates constructive feedback and works to fix valid concerns. As an example, I voiced that the new hire training process didn't feel comprehensive enough to feel that a new hire would be successful working with clients. The ASO had done a great job ramping up on new hire training and I think it is now very effective!

      Cons

      Some work can be less challenging, but this is the case in any position. Unfortunately, not all employees will/can be selected to work on the most challenging/rewarding projects. Not all employee skills get utilized to the best of their ability, eventually leading to loss of knowledge. This is a tough problem to solve! As a remote employee it is often tough to meet and interact with employees

      avatar
      Health Catalyst Response
      5y
      Thank you for your review and feedback, I'm grateful to hear that your first two years have been positive! I also appreciate your feedback and advice about areas where we can improve -- including your feedback that you've seen improvement in our training in ASO! I agree that we can keep getting better in providing diverse and challenging work for our team members, and in networking with other team members. COVID has made this particularly challenging, but I believe that in 2021 we'll have some significant opportunities for improvement here. Thank you again for all your contributions to the company these past two years! Best, Dan
      Viewing 664 - 666 of 786 Reviews
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      ReviewsHealth Catalyst reviews

      Glassdoor has 849 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.