Health Catalyst reviews

3.3

41% would recommend to a friend

(185 total reviews)
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Ben Albert

42% approve of CEO

24% positive business outlook

Reviews by job title

185 reviews

Reviews about "Compensation"

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5.0
Oct 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Great benefits Good pay Very flexible PTO time Transparent communication about the company direction & changes Seeks feedback to promote positive change

Cons

The company is growing fast and as a result has hired rather large groups of employees. at a time. This created a bit of mess with on boarding and getting computer equipment. Despite that I was impressed at how they actively seek feedback for improvements and care about making it better for future new hires.

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Health Catalyst Response
5y
Thank you for your feedback about positives as well as improvement opportunities -- we'll work on the computer equipment rollout moving forward! Best, Dan
4.0
Oct 14, 2020
Recommend
CEO approval
Business Outlook

Pros

- Pay and benefits are great - Covid-19 response was caring, responsible, appropriate - Executive leadership seems responsive to employee concerns and is honest in answering them - Internal growth opportunities are readily available and moving teams is not arduous

Cons

- Employees are entitled (get over the 401K match) and some do the minimum to get by - Middle management is slow to respond and out of touch with the everyday struggles - Working with other teams can be impossible. The clients teams (TDs especially) won't even respond to you unless it benefits them - The annual reviews process is not clear or consistent across teams. This is especially an issue with the hiring/promotion freeze in place because it creates anxiety not knowing what the future looks like.

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Health Catalyst Response
5y
Thank you for your feedback and for your four years of service at Health Catalyst. I appreciate also the feedback regarding the importance of career and performance feedback from your direct supervisor, as well as transparency around what is coming in 2021. We will be working on this emphasis with managers in the coming weeks, and I hope that this will translate into positive, helpful and transparent discussions with your manager in the next few months. I appreciate also your willingness to participate in some shared sacrifice to help us get through the pandemic and continue to make progress towards profitability goals. Best, Dan
5.0
Oct 5, 2020
Recommend
CEO approval
Business Outlook

Pros

The company culture is one of respect and caring. It's not simply something we talk about (i.e., lip service); it is actually reflected in nearly every interaction I have with fellow team members, from our CEO and senior leadership on down. I truly believe if something was really bothering me, I could send an email to any one of our leaders and they would take it seriously and be happy that I shared my concerns. The compensation and benefits are also very generous. Health Catalyst wants to hire folks who strive to be world class in everything they do, and it shows. But the company also places a huge value on humility and doesn't tolerate behavior from individuals who may be talented, but who are not great team players.

Cons

I really have nothing negative to say about this company. I've been in the software development field for a long time and this is, by far, the best place I've ever worked. So rather than listing a "con", I would just provide a bit of an early warning. Since the time I started at Health Catalyst, the number of employees has increased five fold and we became a public company. During this time, I've seen some signs of a very subtle shift in focus from mission and values toward bottom-line profitability. This is natural, and perhaps even somewhat necessary, now that we are a publicly traded company. But I really want to make sure we don't drift away from our core identity. The mission is still to transform healthcare for the better. And yes, we have to be profitable in order to have the opportunity to transform healthcare. But just like the old adages, "do what you love and the money will follow," or "build it and they will come," I want to see our primary focus continue to be serving our customers and fulfilling our mission.

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Health Catalyst Response
5y
Thank you for this detailed and insightful feedback, informed by your significant tenure and your many contributions as a technology leader at Health Catalyst these past 5-7 years. Your work matters and has directly contributed to our five-fold growth during your time at Health Catalyst. I also appreciate, and agree with your "early warning" feedback. It is a tenuous and tricky balance to keep the mission at the center of everything we do, while also recognizing the truth of the adage "no margin, no mission." I'm convinced we have not always gotten the right balance between mission-focus and financial sustainability focus throughout the years, including over the past year and a half as a public company. However, I will share my continued strong desire to keep the mission at the center of everything we do, and then to figure out how we can ensure that this mission work is also financially sustainable. The annual planning process is an opportunity to work towards this end, and one of the themes I'm most excited about, particularly as our hope increases that we're seeing the light at the end of the tunnel regarding COVID vaccine development and distribution, is the opportunity to see increased work in the foundational areas of clinical improvement and clinical analaytics. This is such important mission work, and I believe in 2021 we'll see meaningful growth here. We'll keep an open dialogue in our all team member meetings also regarding this balance between mission and financial sustainability, and strive to make the best judgment calls in striking this balance. You, as a software engineering Director, and a member of our extended leadership team, can directly contribute to these decisions. I appreciate all you have done and will continue to do to enable us to grow and succeed as a company. Best, Dan
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