Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 124 reviews)); "Great people and a good company that truly believes in its product." ((in 51 reviews)); "Great team members" ((in 40 reviews)); "Pay was great" ((in 36 reviews)); "Good Work/Life Balance" ((in 34 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 17 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 14 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "They do not consider increasing the wages of their current employees as important as offering high compensation to get new employees." ((in 8 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (949 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

5.0

Sep 17, 2025

Job Satisfaction

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

I enjoy working from home

Cons

Have room for improvement on laying out processes

HealthEquity Inc. Response

7mo

Thanks for sharing your feedback! We’re glad you’re enjoying the flexibility of working from home and appreciate your thoughts on process improvements. It’s something we’re always looking to refine as we grow. Grateful to have teammates like you helping us make HealthEquity even better!

5.0

Sep 6, 2025

Fantastic Company (made recent strategic changes for the better)

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great benefits and work / life balance Quickly removing non performing employees / staff that don’t deliver or don’t align with new goals. Focused on improving member experience (was not under old CEO) Great technology modernization (was not supported under old CEO)

Cons

Improve new talent processes to account for the “complainers” in this forum. Get ahead of external talent marketing .. don’t let these non performers that were laid off.. affect our ratings.

HealthEquity Inc. Response

7mo

Thanks for taking the time to share your thoughts! We love hearing that our focus on modernization, member experience, and balance is making a difference. Change isn’t always easy, but it’s exciting to see teammates leaning in and helping shape what’s next. Appreciate your positivity and partnership as we keep moving onward and upward together!

1.0

Aug 28, 2025

Useless Management

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

None at all, was a horrible experience.

Cons

-Employees are being mass removed due to inadequate assistance from higher ups. -We are being forced to give subpar assistance to our callers due to their insane company decisions. -They will throw you to the wolves right out of training. Training which is subpar and inadequate. Does not actually teach you how to handle any inquiries. -Agents are being mass removed due to surveys we cannot control. None of which are about the agents and solely about the company. Of course they’re not rating us helpful. You’re directing them to CALL US about something we cannot help them with.

HealthEquity Inc. Response

7mo

We’re sorry to hear your experience wasn’t what you hoped for, and we appreciate you taking the time to share your thoughts. Change and growth can be tough, and we’re always working to make training, tools, and teammate support even stronger. While we’re sorry this role wasn’t the right fit, we wish you all the best on your journey ahead.

Viewing 46 - 48 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)