Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 52% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

52% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 124 reviews)); "Great people and a good company that truly believes in its product." ((in 51 reviews)); "Great team members" ((in 40 reviews)); "Pay was great" ((in 36 reviews)); "Good Work/Life Balance" ((in 34 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 17 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 14 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "They do not consider increasing the wages of their current employees as important as offering high compensation to get new employees." ((in 8 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

52% would recommend to a friend

(949 total reviews)

Scott Cutler

30% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

2.0

Aug 23, 2025

Prior industry leader is now soul-less and cringey

Marketing executive

Recommend

CEO approval

Business Outlook

Pros

The industry is absolutely ripe for disruption and creativity — healthcare and fintech have extraordinary low bars. Many people who still remain after multiple RIFs in 2025 and elected departures are hard-working, kind, and mission oriented. Remote-first (for now) Solid benefits and generous HSA match

Cons

As mentioned in the title, the company has straight up lost any remaining soul it had left. No one on the current c-suite team has experience in consumer directed benefits, nor do they have interest in actually understanding what real growth takes. Instead, leadership focuses on boosting their individual profiles and egos, pushing hard on a technical innovation that ignores what the core customers and audiences are actually (and literally) asking for. Because of the many silos, CEO ego, and clear lack of actual product improvement to the very fractured member experience, people who speak up and push back are being burnt out or pushed out. And diversity from just about every angle is low low low. The group think is showing.

HealthEquity Inc. Response

9mo

Thank you for taking the time to share your honest feedback. It speaks volumes about our teammates that even through challenges, you’ve found people who are kind, hardworking, and rooted in our mission. We also hear your frustrations. Change is never easy, and we know it can feel disruptive, but please know that hard decisions are made with care, guided by the best intentions and a long-term strategy to support both our teammates and, most importantly, our members who trust us. We care deeply about our members and about building a company that serves them well. Feedback is always welcome and helpful in guiding where we focus.

3.0

Aug 22, 2025

Not bad on the surface, but culture could use some work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good benefits, generally good management with decent people skills

Cons

Pointing fingers during post mortem meetings, mandated processes without explanation or reasonable expectations, lack of focus on a particular business direction making it hard to align with the company

HealthEquity Inc. Response

9mo

Thank you for sharing your perspective. We’re glad you’ve found value in the benefits and supportive management, and we also hear your concerns around collaboration, communication, and how decisions are experienced by teams. We appreciate your candid feedback — it helps our leaders see where there are opportunities to strengthen teamwork, create clarity, and focus on solutions that help both teammates and members succeed.

1.0

Aug 14, 2025

Should have gone back to my former employer

Engineer

Recommend

CEO approval

Business Outlook

Pros

100% remote workforce, Unlimited PTO for salaried employees

Cons

As an employee, my HSA card was declined more times than not despite having over well north of the purchase amount as available balance in the account. Should have been my sign to start looking for a new job before the RIFs happened. After initial reduction in force in November and being told not to worry and there wouldn't be any more, my time finally came. Leadership continued to tell Employees in large conference calls that no more RIFs were coming, and more came, then again and then once more that I'm aware of. The flagrant and open lies from Merv and Eli are disappointing.

HealthEquity Inc. Response

9mo

Thank you for sharing your perspective. We’re glad you valued the flexibility of remote work and flexible time off. We also hear your concerns around reductions in force and your experience with account access. We don’t take decisions that impact our teammates lightly, but in an ever-changing environment we sometimes have to make difficult adaptations to support the company long term and continue delivering for our members. We appreciate your candidness — feedback is always welcome as it helps us find ways to make experiences better for both teammates and members.

Viewing 49 - 51 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Custom Contracts Administrator

AVP Revenue Accounting