Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 122 reviews)); "Great people and a good company that truly believes in its product." ((in 53 reviews)); "Great team members" ((in 42 reviews)); "Good Work/Life Balance" ((in 37 reviews)); "HealthEquity leadership is great!" ((in 30 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 26 reviews)); "New CEO directs large layoffs in all departments and did it strategically so they didn't have to provide state warn notices." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 13 reviews)); "average salary compensation and lack of pay transparency" ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

5.0

Dec 8, 2020

Cobra Ops I

Cobra operations processor

Recommend

CEO approval

Business Outlook

Pros

Great company to work for!

Cons

No Cons this is a great company

HealthEquity Inc. Response

5y

Love it! Thanks for providing this review and for all the work you do for COBRA Operations and the company as a whole. I like your suggestion of making time for cross-training. I know there are current efforts in different areas of the business to accomplish that, but as it relates to your team and department, I would recommend additionally raising awareness to your leader and/or People Partner as well as sharing this idea on internal engagement surveys. Glassdoor can be a good place for advice, but hopefully the other avenues suggested can additionally gain traction for this specific advice. Thank you again for your review!

3.0

Dec 5, 2020

Great benefits, does not support female growth

Technical integration manager

Recommend

CEO approval

Business Outlook

Pros

I worked there prior to the WW acquisition. PTO, stock options, well branded swag that you’re not ashamed to wear in public, awesome company parties, almost fully-funded Employer HSA contributions, great Wellness program.

Cons

No formal training outside of Member Services They say they like to promote from within, but prefer to hire external male candidates with no related experience instead of internal female candidates with 10-15 years industry experience. This happened to me AT LEAST four times. I loved my direct manager and she worked really hard to try and find me a fit, because I felt it was a good company to work for overall, but I was obviously black-listed by someone, because I kept losing out to less-qualified men. Total compensation is comparable, but actual salary is much lower than industry standard. Because of where they are HQ’d, there is very little diversity.

HealthEquity Inc. Response

5y

Thank you for your review of HealthEquity on Glassdoor. I'm sorry to hear that your experience wasn't in line with current and ongoing efforts to further promote diversity, equity, and inclusion. Aside from very intentional hiring efforts (some of which attributes to a 50/50 split in gender among current leadership), a less intentional benefit that came as a result of the WageWorks acquisition has been an influx in diversity of talent. Your feedback and similar feedback is certainly not taken lightly, and although you're no longer with HealthEquity, the input you provide is valuable to help us grow and improve. Thank you!

5.0

Dec 4, 2020

Best Company I've ever worked for in 20+ years

Director

Recommend

CEO approval

Business Outlook

Pros

- Instead of dividends to stockholders, the money is used to improve our product and incentives paid to all employees - Its a happy company with happy employees, which makes the office happy and improved service/product to our clients. - The company is as concerned about its product and services, as it is about taking care of the employees that make is successful. Its all tied together.

Cons

I should have found a company like this 20 years ago.

HealthEquity Inc. Response

5y

Thank you for your review of HealthEquity! I completely agree with what you said about employee experience -taking care of our employees has a direct correlation to the quality of the service and product we provide to our members. Thank you for being a valued teammate and for spreading a positive workplace culture to others at HealthEquity. It's apparent from your comments that you do just that!

Viewing 670 - 672 of 949 Reviews

Jobs at HealthEquity Inc.

Service Ops Support Analyst

Director, AI Enablement

Sr Third Party Risk Analyst (TPRM)

Director, Pricing Strategy