Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 52% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

52% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 137 reviews)); "Great people and a good company that truly believes in its product." ((in 53 reviews)); "Good Work/Life Balance" ((in 35 reviews)); "Great team members" ((in 34 reviews)); "HQY is entirely work from home, which helps with the work/life balance, but raises are few and far between unless you apply for a higher position, which is easy to do and easy to achieve with good scores and attendance." ((in 32 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 24 reviews)); "They threw new people on phones with little training and no help." ((in 17 reviews)); "They show their "purple culture" through constant layoffs." ((in 17 reviews)); "Awful managers." ((in 14 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

52% would recommend to a friend

(949 total reviews)

Scott Cutler

30% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

4.0

Jun 8, 2025

Healthequity

Data analyst ii

Recommend

CEO approval

Business Outlook

Pros

Flexibility Work from Home Benefits

Cons

Technology sometimes unreliable Can be tough to make coworker relationships when remote

HealthEquity Inc. Response

11mo

Thanks for sharing your experience—we’re glad you’re enjoying the flexibility, remote work, and benefits. We hear you on the tech hiccups and remote connection challenges. Both are top of mind as we work to improve support and build stronger team connections, wherever you are. We appreciate your feedback!

1.0

Jun 5, 2025

Candidates Beware

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Compensation and benefits (as long as you're not caught up in the numerous rounds of layoffs)

Cons

Their 'purple values' are nothing more than an HR gimmick, vastly different than the leaders' actual behaviors. Executives prioritize and reward results, regardless of how those results are achieved, which creates a toxic environment. Some team leaders can be nasty and demeaning, but as long as they deliver results and have their head firmly up the rights execs' butt, they will excel. Don't fall for the company's trick of using Restricted Stock Units (RSUs) as an incentive. They use these as 'golden handcuffs' to keep employees from leaving, but when the company terminates employees as part of a layoff (which has become frequent over the last year), they revoke those unvested RSUs.

HealthEquity Inc. Response

11mo

Thanks for sharing your feedback. We know the past year has brought a lot of change, and that’s felt differently across the company. Our goal is to build a culture where values show up in action—not just words—and where leaders are expected to lead with respect and accountability.

3.0

Jun 3, 2025

NEW CEO

Member service specialist ii

Recommend

CEO approval

Business Outlook

Pros

One major advantage was the opportunity for growth within the company. However, I’m not sure if that’s still true, since the new systems have made it much harder to meet our metrics. The changes have introduced numerous technical issues and bugs, which are affecting both employees and members.

Cons

I understand the business rationale behind making changes, but it feels like the new CEO is more focused on proving himself than on truly supporting our members. As a result, we're offering less help to our members, and this is reflected in the negative feedback we're receiving in our surveys. Cross-training is definitely valuable, but it would be even better if we received additional compensation for taking on these extra responsibilities.

HealthEquity Inc. Response

11mo

Thanks for sharing such thoughtful feedback. We’re glad you saw growth opportunities here. That’s something we’ve always valued and want to continue providing. We also recognize that the recent system changes haven’t been smooth for everyone. The technical hiccups have been frustrating, and we’re actively working to resolve them so teammates can do their best work and members get the support they need. Change is never easy, and we know it’s a tough balancing act between evolving as a business and maintaining the experience our teams and members expect. Your feedback is a good reminder of how important it is for leaders to stay connected, speak up, and support their teams through transition. We appreciate your honesty and your care for the mission.

Viewing 73 - 75 of 949 Reviews

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