Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 52% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

52% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 137 reviews)); "Great people and a good company that truly believes in its product." ((in 53 reviews)); "Good Work/Life Balance" ((in 35 reviews)); "Great team members" ((in 34 reviews)); "HQY is entirely work from home, which helps with the work/life balance, but raises are few and far between unless you apply for a higher position, which is easy to do and easy to achieve with good scores and attendance." ((in 32 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 24 reviews)); "They threw new people on phones with little training and no help." ((in 17 reviews)); "They show their "purple culture" through constant layoffs." ((in 17 reviews)); "Awful managers." ((in 14 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

52% would recommend to a friend

(949 total reviews)

Scott Cutler

30% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

4.0

May 30, 2025

great benefits

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

great benefits, great purple culture

Cons

very busy, hard work/life balancde

HealthEquity Inc. Response

11mo

Thanks for the shoutout! We’re glad you’re enjoying the benefits and the purple culture we care so much about. We hear you on the pace. It can definitely get busy, and we’re always looking for ways to help teams manage workloads and protect time outside of work. Appreciate you calling it out - it’s something we’re continuing to work on. Thanks again for sharing your experience!

1.0

May 30, 2025

Woke Nonsense

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

Decent pay, decent benefits, I suppose.

Cons

They attempted to force their entire population to inject experimental drugs. They prioritize foreigners over Americans.

HealthEquity Inc. Response

11mo

Thank you for bringing your concerns to our attention. HealthEquity complies with applicable law. As a federal contractor, HealthEquity was required in 2021 to notify its employees of President Biden's Executive Order which mandated that the employees of federal contractors receive the COVID-19, absent an accommodation based on disability or religious belief. But we also notified our employees 3 months later that we were removing the upcoming vaccination deadline after a federal judge enjoined the Executive Order. HealthEquity also takes its Policy Against Unlawful Harassment and Discrimination very seriously, including making employment decisions based on merit and not protected class. If you believe you experienced discrimination during your employment, we wish you would have availed yourself of HealthEquity's published complaint mechanisms so that we could investigate your concerns. You can still do so now by making a report via HealthEquity's ethics hotline.

2.0

May 28, 2025

Was good while it lasted, but they do not care about you

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great, everyone is in it together. Always happy to collaborate. The benefits are also a pro. Used to be an absolutely fantastic place to work under the previous executive leadership.

Cons

Since getting new executive leadership, there has been 3 rounds of layoffs that have absolutely gutted a lot of corporate departments in favor of outsourcing a lot of the roles. These 3 rounds have occured since the beginning of this year. In the middle of this, 60 people (with executive leaders) went to DC while everyone else was told to spend no more money and that budget was null- and then posted all over social media about it while dozens of "Looking for Work" posts on LinkedIn popped up. They preach how "purple" they are, but they do not actually care about you whether you've been there for one year, five years, ten years, or fifteen years. The company isn't even doing poorly. Unfortunately, at the end, you learn that to them you were just a number- even if you were part of what made them so great in the first place.

HealthEquity Inc. Response

11mo

Thanks for taking the time to share your thoughts. We’re glad to hear you had a strong connection with your coworkers. That kind of collaboration and support is something we’re proud of. At the same time, we know recent changes have been tough. Shifting strategies and priorities can create uncertainty, and while decisions like outsourcing and restructuring are never easy, they’ve been made to position us for long-term success. We recognize that not everyone will agree with every move we make. But we’re staying focused on building a strong future and supporting our teams as best we can along the way. Wishing you the best in what’s next.

Viewing 76 - 78 of 949 Reviews

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