Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 119 reviews)); "Great people and a good company that truly believes in its product." ((in 52 reviews)); "Great Team members" ((in 43 reviews)); "Pay was great" ((in 42 reviews)); "Good Work/Life Balance" ((in 35 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 17 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "Awful managers." ((in 12 reviews)); "Competitive Salaries" ((in 9 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

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HealthEquity Inc.

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

2.0

Aug 29, 2019

2018 A Positive Place 2019 Not So Much

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Medical Benefits , HSA contributions and 401k

Cons

Everything is based on your metics and metrics scoring is subjective and not consistent I loved my job in 2018 and it was a positive and fun place to work. I would brag about the place to friends and neighbors. 2019 lots of changes, morale is down, stress is up an I would not refer friends or neighbors anymore. Sad it is becoming like every other big company.

HealthEquity Inc. Response

Thank you for your review of HealthEquity on Glassdoor. Unfortunate to hear your experiences have changed over the past year. HealthEquity continues to grow and evolve, and we will best create a positive working environment as we work together to productively voice concerns and thoughtfully solution together to create better outcomes for all. We are becoming bigger as an organization but genuinely strive to maintain personal touch as we 'scale the magic'. That is the challenge, and opportunity.

4.0

Aug 29, 2019

Great place to work and great people to work with.

Workforce coordinator

Recommend

CEO approval

Business Outlook

Pros

Culture. Bonuses. Events. Work life balance.

Cons

Base pay could be increased to meet market standards.

HealthEquity Inc. Response

Thank you for your review of HealthEquity on Glassdoor. Short and sweet with your comments. Appreciate the recognition to the culture, bonuses, events, balance. Please feel free to reach out to leadership or People team if there are additional concerns regarding base pay, or anything else for that matter. We achieve more working together.

5.0

Jul 2, 2019

It's about the people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People and growth in spades. Fun place to work.

Cons

Silos and kingdom building can happen

HealthEquity Inc. Response

Thank you for your review of HealthEquity on Glassdoor. Got to admit that I haven't really heard the phrase "kingdom building" before but I know what you mean. We should continue to strive - not for sacred cows - only purple ones :)

Viewing 784 - 786 of 949 Reviews

Jobs at HealthEquity Inc.

Director, CX Data Platforms & Action Systems

Director, AI Enablement

Sr Third Party Risk Analyst (TPRM)

Sr Custom Contracts Administrator

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HealthEquity Inc.

HealthEquity Inc. reviews

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Reviews by job title

2018 A Positive Place 2019 Not So Much

Great place to work and great people to work with.

It's about the people

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