Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 52% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

52% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 118 reviews)); "Great people and a good company that truly believes in its product." ((in 50 reviews)); "Great team members" ((in 44 reviews)); "Pay was great" ((in 38 reviews)); "Good Work/Life Balance" ((in 35 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"I expected a large layoff, that comes with the territory." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 13 reviews)); "Awful managers." ((in 12 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews)); "They do not consider increasing the wages of their current employees as important as offering high compensation to get new employees." ((in 8 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

52% would recommend to a friend

(949 total reviews)

Scott Cutler

30% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (949 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

5.0

Aug 19, 2015

HealthEquity is amazing.

Custom funding specialist

Recommend

CEO approval

Business Outlook

Pros

Culture, Management, Co-workers, Location, Benefits

Cons

No Maternity Leave, No onsite daycare, PTO

3.0

Aug 17, 2015

Not as great as I had hoped

Member services specialist

Recommend

CEO approval

Business Outlook

Pros

Good if you're not in member services. Departments don't talk with each other enough and member services gets to deal with all the issues in the company.

Cons

The company tries to treat employees well but is experiencing a lot of growing pains and isn't keeping up too well with the demand of its customers. The CEO sent out an email about the same sex marriage ruling declaring his joy and excitement. Ironically anything regarding religion would have probably been seen as hate speech.

1.0

Jul 31, 2015

Product Team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Purple Culture: Many of the employees believe they can improve the service provided to the customer. Very proactive LGBT community. Wellness program is first rate.

Cons

Prior to be publically traded (HQY), this company was very innovative. Since becoming a public company, they have become mired in red tape. The mobile app is a great example of the failure. I have witnessed two highly qualified individuals hired for the product team (Dir. of Investment services position) to have their position dissolved in less than six months. Both individuals were subjected to what I'd define as abussive treatment to include numerous sessions were they were publically berated by thier supervisor I have decided to look else where based on what I saw. Very unprofessional.

HealthEquity Inc. Response

10y

Thank you for your review of HealthEquity on Glassdoor. We appreciate hearing candid feedback from our team members so that we can best create a positive working environment for our team. While I am disappointed to hear of your experience, I can ensure you that HealthEquity has and does foster an environment of innovation. This is represented in our business initiatives such as our monthly Project Review Board (PRB) which scopes our projects for innovation based on data driven concepts and by listening to the voice of the consumer. HealthEquity does not look to rest on our past accomplishments but rather continually listen to the consumer to best respond in the marketplace. Please feel free to reach out to our People Team with any additional constructive feedback so that we can continue to enhance our environment at HealthEquity. Thank you for your contributions to the team.

Viewing 874 - 876 of 949 Reviews

Jobs at HealthEquity Inc.

AI Enablement COE Dir

Member Service Specialist I

Sr Custom Contracts Administrator

Director, AI Enablement