Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 52% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

52% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 131 reviews)); "Great people and a good company that truly believes in its product." ((in 54 reviews)); "Pay was great" ((in 37 reviews)); "Great team members" ((in 36 reviews)); "Good Work/Life Balance" ((in 34 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 19 reviews)); "Awful managers." ((in 15 reviews)); "average salary compensation and lack of pay transparency" ((in 12 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 11 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

52% would recommend to a friend

(949 total reviews)

Scott Cutler

30% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

5.0

Mar 10, 2025

NA

Technical integration manager ii

Recommend

CEO approval

Business Outlook

Pros

One of the ethical company. Great team. Amazing work culture.

Cons

Nothing that I know about.

HealthEquity Inc. Response

1y

Thank you for the wonderful feedback! We’re thrilled to hear that you value our ethical standards, great team, and amazing work culture. It’s teammates like you who make HealthEquity a fantastic place to work, and we truly appreciate your contributions.

3.0

Mar 10, 2025

Review

Manager, service delivery

Recommend

CEO approval

Business Outlook

Pros

Work from home full time

Cons

Does not appreciate all employees

HealthEquity Inc. Response

1y

Thank you for your feedback. We’re glad to hear you value the flexibility of working from home full-time. We’re sorry that you feel appreciation for all teammates isn’t always expressed or showcased. Please know that we truly appreciate the efforts and contributions of every teammate. We’re committed to ensuring that recognition and appreciation are consistently shared across the team.

4.0

Mar 10, 2025

Definitely not bad

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, all equipment provided, partial internet reimbursement.

Cons

No networking, unhelpful supervisors and managers with very little to no knowledge or interest in actually helping-along with great lack of empathy. very unreasonable expectations, no sick time, more disingenuous people than not. Treated with little to no integrity or appreciation.

HealthEquity Inc. Response

1y

Thank you for sharing your feedback. We're glad to hear that you appreciate our work-from-home flexibility, equipment provisions, and internet reimbursement benefits. We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is to foster a supportive and respectful work environment, and we take concerns like these seriously. We’re always looking for ways to improve, including refining processes, ensuring fair expectations, and strengthening leadership support. If you have specific suggestions, we encourage you to share them through internal channels. Your input helps us grow and create a better experience for all teammates.

Viewing 100 - 102 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)