Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 120 reviews)); "Great people and a good company that truly believes in its product." ((in 57 reviews)); "Great Team members" ((in 39 reviews)); "Pay was great" ((in 39 reviews)); "Good Work/Life Balance" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 23 reviews)); "They show their "purple culture" through constant layoffs." ((in 18 reviews)); "Unrealistic expectations, metric driven, unsafe leadership, poor lower and mid management and inconsistent support, constant process changes with little to no training." ((in 15 reviews)); "Awful managers." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (949 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

2.0

Oct 17, 2025

Meaningful Work, but Poor Communication During Layoffs

Business process manager

Recommend

CEO approval

Business Outlook

Pros

Collaborative and capable peers who genuinely care about doing good work. The company’s mission to connect health and wealth is inspiring, and there are real opportunities to improve processes and deliver measurable results. My team had strong analytical talent and a shared focus on making transformation stick.

Cons

Executive communication during the reduction in force was impersonal and lacked transparency. Despite strong performance, employees were left in the dark about next steps, internal opportunities, and timelines. The handling of severance and internal rehire attempts felt disconnected and procedural rather than people-centered.

HealthEquity Inc. Response

8mo

Thank you for taking the time to share such thoughtful feedback. We’re grateful you felt connected to our mission and team collaboration, that means a lot. We also hear your perspective on communication and transparency during organizational changes. Moments like these are never easy, and we’re continuing to learn and improve how we support teammates through transition with clarity. We appreciate the impact you made and wish you the very best in what’s ahead.

3.0

Oct 13, 2025

Instability

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

I have a great team, although we are very siloed.

Cons

There has been a lot of organizational instability happening from lay-offs and depts being eliminated and replaced with "overseas outsourcing." This has caused much internal strife and instability during a time when resources are already constrained.

HealthEquity Inc. Response

8mo

We appreciate you sharing your honest perspective and the care you have for your team. Change can be hard, especially during times of transition, and we know it takes time to adjust. Our goal remains the same - to build a strong, values-driven culture that supports our teammates and helps us deliver the best possible experience for our members. Thank you for the work you do and for being part of our journey forward.

3.0

Aug 4, 2025

A case of Urgency and Weaponized Blame

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Team members often collaborate well - Culture of understanding amongst engineers - Relevant training is available about twice a year

Cons

- Upper management doesn't concern itself with technical debt - Staffing reductions and the use of near shore contractors to reduce cost - Questionable adherence to data privacy due to constant fires - Short planning scope due to legacy code no longer being fully understood by Product or assigned engineers - Upper leadership prescribes solutions without understanding impact - Managers are disempowered to assist engineers due to outsized workloads.

HealthEquity Inc. Response

10mo

Thank you for sharing such detailed feedback. It’s encouraging to hear that collaboration, culture, and training opportunities have been positives in your experience. We also recognize the concerns you’ve raised. Teammates are the backbone of how we reach our mission, and input like this helps highlight where there may be gaps between intention and impact. As we focus on growing sustainably to meet the needs of our members, hearing directly from those doing the work is helpful to building the right path forward. We hope you take the time to report concerning behaviors or privacy concerns to your leader or People Business Partner. We appreciate you taking the time to be open and candid with us.

Viewing 106 - 108 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)