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      HealthEquity Inc.

      Engaged Employer

      HealthEquity Inc. reviews

      3.2

      52% would recommend to a friend

      (949 total reviews)
      avatar

      Scott Cutler

      30% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      949 reviews
      5.0
      Feb 18, 2025

      Great company

      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and company values

      Cons

      Laid off after 15 months

      avatar
      HealthEquity Inc. Response
      1y
      Thank you for taking the time to share your feedback! We’re glad to hear you valued the people and company values during your time with us. While your time with the company was shorter than anticipated, we truly appreciate the contributions you made and wish you the best in your future endeavors.
      1.0
      Feb 16, 2025

      "Purple Culture" is a front

      Member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are decent and great coworkers.

      Cons

      The company preaches purple culture and everyone in management wears fake smiles. The experience I had started with subpar training. The content we go over needs at minimum 6 weeks of training. We received quite a few investment calls but we barely touched on the subject. It became clear very quickly that the trainers and most managers have no clue what's going on. Simple questions go ignored and we are told to call question line for assistance. Question line took about 15 minutes on average to reach someone. Keeping a member on hold this long shows that HQY really does not care about respecting the members time. I was made to take calls via a personal bluetooth speaker(which I'm sure violates some sort of privacy laws) even though I made management fully aware of my malfunctioning headset in ample enough time to be sent a replacement. The company is also riddled with neverending card, website, and fraud issues. Please beware!

      avatar
      HealthEquity Inc. Response
      1y
      Thank you for sharing your feedback. We’re glad you valued the benefits and your coworkers, but we’re sorry to hear about the challenges you faced. We take your concerns about training, IT issues, and communication seriously, and we’re committed to improving these areas for our teammates. Feedback will be escelated to the appropriate teams. We regret to hear any experience that made you feel unheard or unsupported. We appreciate your time with HQY and wish you the best moving forward.
      5.0
      Feb 13, 2025

      My Journey at HealthEquity

      Member service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Our Culture Benefits HSA Benefits Learning & Development Team My Peers People Centric Our Mission

      Cons

      IT- Technology - System issues daily

      avatar
      HealthEquity Inc. Response
      1y
      Thank you for your feedback! We're so glad to hear that you appreciate our culture, benefits, Learning & Development team, and the people-centric environment we strive to create. Our mission is at the heart of everything we do, and it's great to know it resonates with you. We understand that system issues can be frustrating, and we appreciate your feedback. Our IT team is continuously working to enhance system reliability and communication. We’ll make sure to share your insights with the appropriate teams. We appreciate your input and your contributions to our team!
      Viewing 109 - 111 of 949 Reviews
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      ReviewsHealthEquity Inc. reviews

      Glassdoor has 981 HealthEquity Inc. reviews submitted anonymously by HealthEquity Inc. employees. Read employee reviews and ratings on Glassdoor to decide if HealthEquity Inc. is right for you.