Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 128 reviews)); "Great people and a good company that truly believes in its product." ((in 50 reviews)); "Pay was great" ((in 44 reviews)); "Great Team members" ((in 43 reviews)); "Good Work/Life Balance" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 19 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "average salary compensation and lack of pay transparency" ((in 10 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

3.0

Apr 22, 2025

Lots of positivity

Information security architect

Recommend

CEO approval

Business Outlook

Pros

"Purple" culture provides space for opinions and uplifting culture.

Cons

"Purple" culture provides protection of bad decisions, bad processes, and complete lack of improvement paths.

HealthEquity Inc. Response

1y

Thank you for your honest feedback. We’re proud of our Purple culture, but we recognize that true growth comes from seeing things clearly and being willing to improve. Your perspective is valuable, and we’re committed to making sure our culture supports both positivity and progress.

1.0

Mar 23, 2025

Worst Company Ever

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

2, 15 minute paid breaks. The benefits

Cons

When you need help the supervisors respond 10-15 minutes late regarding the customers issue, The supervisors are not understanding at all when it comes to personal things affecting your work life, you will be told last minute to work mandatory overtime. The customers are very rude. The pay is not worth the verbal abuse.

HealthEquity Inc. Response

1y

Thanks for taking the time to leave us a review. We’re glad you appreciate the benefits and paid breaks! We’re sorry to hear about your experience with supervisor support and the challenges you’ve faced. We want every teammate to feel valued and heard, and we’re committed to improving responsiveness and understanding in these areas. We encourage you to provide your feedback to your people business partner. Your feedback is important as we continue to grow and improve!

3.0

Oct 19, 2024

administrative work supporting Clients needs are great the staff knows more than MGMT.

Client service representative

Recommend

CEO approval

Business Outlook

Pros

It's a great job for me because I love solving issues for clients and the instant gratification when I can fix their issues that have been ailing them for months. The company benefits for health plans are moderate packages, compensation is what it is, and one will not get upper-middle-class status here.

Cons

Over it, complaining to management about internal issues or metrics is like thinking HR is there for the employees. HR is ALWAYS there to protect the Company.

HealthEquity Inc. Response

1y

Thank you for sharing your honest feedback. It’s clear you’re passionate about helping clients and find real satisfaction in solving their issues to drive our mission forward—that’s fantastic to hear! We understand that you’re seeking more support from management, especially regarding metrics and day-to-day challenges, and we appreciate your perspective on wanting more guidance and knowledgeable supervision. Your thoughts on company support are noted, and we’ll continue working towards improvements that help all teammates feel supported and valued for their contributions beyond numbers.

Viewing 166 - 168 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Director, AI Enablement

Sr Third Party Risk Analyst (TPRM)

Regional Sales Executive

Sr Data Protection Cryptography Engineer