Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 128 reviews)); "Great people and a good company that truly believes in its product." ((in 50 reviews)); "Pay was great" ((in 44 reviews)); "Great Team members" ((in 43 reviews)); "Good Work/Life Balance" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 19 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "average salary compensation and lack of pay transparency" ((in 10 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

2.0

Apr 4, 2024

The company itself is great

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The atmosphere is great and the supervisors will try to help you as much as they can.

Cons

The training and the information provided can be a bit overwhelming. Training for a job like this, especially if it's your first time doing something like this, i would like for it be longer than 4 weeks. They don't spend any time on the subject matter and are rushed on to the phones your last week of training. Though you do have someone helping you on the other end all that ends once you are in the nest. Your are put in a room with at least 50 to 60 other new employees who for the most part don't know what they are doing and only three supervisors at any given time to help you. Trying to ask a question in a sea of other questions and it becomes a hit or miss if your question actually gets answered. So good luck. Also, once you are out of training there is no going online to review and of the materials that they have.

HealthEquity Inc. Response

2y

Thank you for sharing your thoughts on HealthEquity. It's wonderful to know that our Purple culture resonated with you! However, we're sorry that your training experience fell short of your expectations. Please know that your feedback is incredibly valuable to us and will be communicated to our leadership team. Ensuring an enriching teammate experience is at the heart of our continuous improvement efforts. We're grateful for your contributions and extend our best wishes for your future success.

3.0

Mar 27, 2024

Good place to work

Service desk technician

Recommend

CEO approval

Business Outlook

Pros

Work life balance was great

Cons

Culture changed and became a bad place to work

HealthEquity Inc. Response

2y

Thank you for taking the time to leave us a review. We're happy to hear that you were able to enjoy a healthy work life balance at HealthEquity. Our team is dedicated to nurturing a unique and vibrant Remarkable Purple culture, and teammate feedback plays a crucial role in our ongoing journey towards excellence.

5.0

Dec 8, 2023

Hands down absolute best job I have ever had!

Case assignment analyst

Recommend

CEO approval

Business Outlook

Pros

Work from home (Work/Life balance) Fair and comparable compensation for each department Family oriented environment A business that helps people (health benefits company) Management keeps us engaged and in the loop on business status and new processes Job role that absolutely allows me to use my skills and strengths Job culture is professional and very interpersonal Frequent awards (Motivosity bucks, gift cards, bonuses, etc...) Observance of all major holidays Vacation and volunteer time added with each pay cycle (of which that they urge us to use) Business has grown exponentially every year since I welcomed as an employee 6 years ago Company outings to baseball games, parties, fun events Diversity Great leadership from CEO down to the supervisors Internal as well as external promotions Yearly performance-based raises The job is more like a career (you can pave your own future here)

Cons

Only con I have is I wish I had joined the company sooner! I honestly have nothing negative to say, nor do I have any critique that I believe may be beneficial... Real talk!

HealthEquity Inc. Response

2y

Thank you for a kind, detailed, and Remarkable review! It makes us so happy to hear experiences like yours. Thank you for your work and contributions towards our Remarkable mission, and for contributing to our Purple culture.

Viewing 169 - 171 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Manager of Software Engineering

Principal Software Engineer

Director, CX Data Platforms & Action Systems