Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 130 reviews)); "Great people and a good company that truly believes in its product." ((in 50 reviews)); "Great Team members" ((in 40 reviews)); "Pay was great" ((in 39 reviews)); "Work life balance was great" ((in 36 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 17 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 15 reviews)); "Awful managers." ((in 14 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews)); "average salary compensation and lack of pay transparency" ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

3.0

Jul 17, 2025

Always changing

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Time off, holidays and remote work

Cons

It is always changing. Communication is not great.

HealthEquity Inc. Response

10mo

Thank you for sharing your perspective. We’re glad you’ve found value in our time off, holidays, and remote work options. Supporting balance is important to us! We also hear your feedback on change and communication. Our industry moves quickly, and while that agility helps us serve members, we know it can sometimes feel challenging. We’re focused on strengthening how we communicate so teammates feel more supported through transitions. We appreciate your honesty and your contributions to HealthEquity.

3.0

May 9, 2025

Team Culture Is Great

Business analyst

Recommend

CEO approval

Business Outlook

Pros

HealthEquity's culture, known as the "Purple" culture, emphasizes values like integrity, excellence, and community. This culture fosters a supportive and inclusive environment where employees feel valued and connected.

Cons

The company is growing quickly and going through modernization efforts. This can lead to shifting priorities, frequent changes in direction, and pressure to meet aggressive deadlines. Employees in project-heavy roles like engineering, analysts, and support teams.

HealthEquity Inc. Response

1y

Thank you for recognizing the strength of our Purple culture—we’re proud of the inclusive, values-driven environment we strive to create. You’re right that with growth and modernization comes change, and we know that can create challenges, especially for project-heavy teams. We're working to balance our ambition with the support our teams need to succeed. Feedback like yours helps us do that better—thank you.

3.0

Jan 22, 2025

Pass It Bye

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

100% remote and company provided equipment but that’s all!

Cons

Constant website and system crashes that you count against your reps. Timing everything like an egg being boiled. Massive fraud issues on member accounts and often multiple fraud.Mobile App that needs to be rebuilt from the ground up. Policies always changing to mitigate issues instead of resolve from the ground up. Just build a website that doesn’t crash all the time already! And people micromanaged with a $17 an hour paycheck and required to work OT all the time, but they’ll leave that out at the interview.

HealthEquity Inc. Response

1y

We appreciate your candid feedback and understand the challenges that can come with the initial launch phase of new technology. Thank you for your hard work and dedication during this period of growth. Our product teams are committed to creating an exceptional experience for our members, and your contributions have played a valuable role in that effort. We’re also sorry to hear that you felt your compensation did not align with job expectations. Your feedback is truly valued and will be shared with the business for consideration. Wishing you all the best in your future career endeavors!

Viewing 217 - 219 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Director, AI Enablement

Sr Third Party Risk Analyst (TPRM)

Sr Data Protection Cryptography Engineer

Regional Sales Executive