Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 121 reviews)); "Great people and a good company that truly believes in its product." ((in 51 reviews)); "Pay was great" ((in 43 reviews)); "Work life balance was great" ((in 37 reviews)); "Great team members" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 24 reviews)); "They show their "purple culture" through constant layoffs." ((in 19 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 15 reviews)); "Awful managers." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (949 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

3.0

Sep 15, 2021

HealthEquity

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Lower level leaders who engage and support but don't micro manage

Cons

Upper management can seem disconnected from day to day struggles.

2.0

Sep 8, 2021

It’s ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Seems like a good culture. People are friendly.

Cons

Needs to be more competitive with PTO offering. Also, positions that are typically salary at other companies are hourly here. Meaning you clock in and out, which screams micromanage.

2.0

Jun 8, 2021

Culture going downhill

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay, HSA match, PTO, paid holidays

Cons

Culture change, bad communication between departments

HealthEquity Inc. Response

5y

Thank you for your review of HealthEquity on Glassdoor. While it's great that you've had a good experience with total compensation, I'm very sorry to hear that you've seen a culture change and have experienced the need for better interdepartmental communication. If you haven't expressed these insights to your leader of the People Team, I would definitely encourage you to do so. Company culture is so important, and being vocal about your experiences will only help us improve. Culture is a product of all of our teammates, and your feedback is greatly appreciated, as it allows us and other teammates to identify ways to further cultivate a positive culture.

Viewing 235 - 237 of 949 Reviews

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