HealthPlanOne reviews

3.0

43% would recommend to a friend

(677 total reviews)
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Ben Pajak

55% approve of CEO

41% positive business outlook

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

677 reviews
1.0
Jul 26, 2022

Don't Go Here!

Recommend
CEO approval
Business Outlook

Pros

Great Training to pass state exam

Cons

Switch and Bait... Told hours would be Monday through Fridays and then placed on Saturday Sundary schedule. Once I left the company (after completing the season) held up my ability to work for carriers for a full year. Could not get a return call to release.

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HealthPlanOne Response
3y
Thank you for taking the time to provide feedback about your experience you had working with us at HealthPlanOne. We appreciate your comments and would welcome a more detailed conversation in order to learn how we may improve the experience for others. Please reach out to us at: feedback@hpone.com
5.0
Jul 25, 2022
Recommend
CEO approval
Business Outlook

Pros

great culture and environment, motivating team members

Cons

money, no employees wanting to come into the office

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HealthPlanOne Response
3y
Thank you for taking the time to provide your rating about HealthPlanOne. We appreciate your complimentary comments and your feedback.
4.0
Jul 19, 2022

Good company so far

Recommend
CEO approval
Business Outlook

Pros

The interview process was easy, training is 7 weeks. They need a more consolidated way to enroll Medicare Beneficiaries. Script(s) are incredibly difficult and if I were to guess, more than one person is contributing bits and pieces. There are softwares out there that would incorporate the script with run thru on needs assessment, Dr and Rx lookup, plan review and the entire enrollment. All in one system. A new CEO is onboard, possibly good changes are comimg to streamline the process. Agents should not be doing Customer Service duties, they should be selling only and hand off any calls that are not a sell to someone else with a simple transfer. Quick and easy. Go on to next call to make a sale.

Cons

See above for info on items that need attention

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HealthPlanOne Response
3y
Thank you for taking the time to provide your rating and feedback of your experience. We wish you continued success at HealthPlanOne!
Viewing 370 - 372 of 677 Reviews

Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.