HealthPlanOne reviews

3.0

43% would recommend to a friend

(677 total reviews)
avatar

Ben Pajak

55% approve of CEO

41% positive business outlook

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

677 reviews
1.0
Dec 14, 2018

Not worth it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Guess being fed is a pro

Cons

Unprofessional behaviour vulgar language policy never followed(go a week being tardy during training yet still employed...hmmm) bonus not pd out when promised on paper, breaks witheld if call volume exceeded agent capacity(8 1/2 hours with only 30 min lunch)

avatar
HealthPlanOne Response
7y
Thank you for taking the time to provide feedback and review of your time with HPOne. It is disappointing to learn that your experience was not a positive one, and we will be reviewing your comments with leadership in an effort to improve going forward. We wish you success with your future career plans.
3.0
Nov 30, 2018

Safe place for medium level achievers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck always ontime. Time off allowed during ROY

Cons

Lack of communication to all engaged teams.

avatar
HealthPlanOne Response
7y
Thank you for taking the time to provide your rating and feedback regarding your experience at HPOne. We appreciate your candid comments and would welcome a more detailed conversation in order to learn how we may improve the experience for others. Please reach out to us at: feedback@hpone.com
1.0
Nov 21, 2018

Scam

Recommend
CEO approval
Business Outlook

Pros

Good Co-workers Food Days off Casual Business attire

Cons

Get you in the door at 18hr. and lower it to 11 (min wage) You will end up owing thousands of dollars or working for 11. They let tons of people go at the end of season due to lack of sales. Leads don't pan out or they put you on a tier system where you get crap calls. Mostly answering machines. Bait and switch tactic to not fall for. They claim the average agent makes around 60k and unfounded/untrue.

avatar
HealthPlanOne Response
7y
Thank you for taking the time to provide a review of your experience at HPOne. Your feedback is important to us and we would invite you to reach out directly to your human resources representative or at feedback@hpone.com to continue this discussion in more detail.
Viewing 541 - 543 of 677 Reviews

Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.