Is HealthPlanOne a good company to work for?

HealthPlanOne has an overall rating of 3.0 out of 5, based on over 716 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at HealthPlanOne to a friend and 41% have a positive outlook for the business. The best reviews about HealthPlanOne have been left by employees working as Licensed Health Agent , Broker and Customer Service Representative .

Does HealthPlanOne pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlanOne employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HealthPlanOne. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at HealthPlanOne?

43% of HealthPlanOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlanOne 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (68) , Insurance Agent (44) , Insurance Sales Agent (32) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Its Remote and good pay" ((in 41 reviews)); "Good Pay, work from home" ((in 40 reviews)); "Good training" ((in 34 reviews)); "No Cost Leads and Great Culture" ((in 30 reviews)); "The Human Resource and administrative people are great." ((in 23 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"Low Commission, but guaranteed hourly wage" ((in 22 reviews)); "The salaries and commissions are below average for the industry and some people leave because they can make more money else where." ((in 12 reviews)); "There are favorites and leads are given to them." ((in 10 reviews)); "Extreme favoritism." ((in 9 reviews)); "Upper management wasn’t ever transparent" ((in 8 reviews))

What are employees saying about HealthPlanOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlanOne layoffs and their outlook for job security at HealthPlanOne in 2026.

What are the top reviewed HealthPlanOne locations?

Tampa , Phoenix , Gilbert , Trumbull , Orlando , San Antonio , Lake Mary , Shelton , Jacksonville , Dallas , Houston , Miami , Florida City , Saint Petersburg , Charlotte , Las Vegas , New Orleans , Atlanta , Port St Lucie , Tampa Palms , Dallas-Fort Worth , New York , Arizona City , Fort Worth , Texas City , Huntsville , Indianapolis , Lakeland , Fort Lauderdale , Port Saint Lucie

HealthPlanOne reviews

3.0

43% would recommend to a friend

(677 total reviews)

Ben Pajak

55% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

677 reviews

1.0

Sep 26, 2018

Den of Vampires

Host

Recommend

CEO approval

Business Outlook

Pros

Great training pay! (but they try to get it back from you!)

Cons

A true meat grinder! After the training pay, there are 2 choices, Licensed Agent (LA) and Sr. Licensed Agent (SLA), they really push the SLA onto everyone. The SLA plan has a $11 DRAW. This pay structure attempts to capture as much of your training pay as you struggle to make sales, due to the priority levels established in the customer management system. Sales come in primarily on INBOUND calls. Meanwhile, when you first hit the floor, you pound out 350-500 calls per day, leaving pre-recorded messages. Should those people call back, the veterans take them! When you make a substantive contact, I have had at least 4 leads snatched & sold, after I have done all the front end work. Complete lack of morals and ethics from top to bottom, blame Harvard School of Business!

HealthPlanOne Response

7y

We appreciate you providing feedback about your experience at HPOne. It is disappointing to hear that you did not find it to be an enjoyable one, and your comments will be shared with our leadership in an effort to continue improving. If you are interested in speaking in more detail regarding your experience please reach out to us at: feedback@hpone.com

2.0

Sep 25, 2018

Sales organizations

One of the many

Recommend

CEO approval

Business Outlook

Pros

Good place to hone your sales skills

Cons

Cliquish environment, you never get to actually grab the carrot no matter how hard you try.

HealthPlanOne Response

7y

We appreciate you taking the time to provide your feedback. In an effort to incorporate your suggestions, it would be helpful to learn more specifically what you have experienced in order for us to address. Please reach out to us at: feedback@hpone.com to continue this dialogue. Thank you.

5.0

Sep 22, 2018

I Love Being a Gilbert Brokerage Agent

Medicare agent

Recommend

CEO approval

Business Outlook

Pros

The 2 supervisors here in the brokerage department are absolutely WONDERFUL. Jovone and Erin rock! Very caring, hard workers, great team! No micromanagement and kind people, always willing to help. Good work culture. Professional adults. No cursing and nobody is crude. Positive attitudes! Comfortable place to work. We make good money here. Fun place to work Expo was fun

Cons

No cons really I wish they gave us more free food. First call center I have worked at, where we are not fed 2-3 times a week. Hopefully this will improve during AEP

HealthPlanOne Response

7y

Thank you for taking the time to provide your rating and wonderful comments about your experience here at HPOne! It is always a pleasure to hear that our employees are enjoying the work environment and opportunity to be successful. Tell a friend - we love referrals!

Viewing 550 - 552 of 677 Reviews

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Customer Service Representative (Remote)

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