Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      HealthPlanOne

      Engaged Employer

      HealthPlanOne Customer Service Representative/Licensed Insurance Agent reviews

      3.0

      36% would recommend to a friend

      (80 total reviews)
      avatar

      Ben Pajak

      49% approve of CEO

      33% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Culture & values

      2.6

      Career opportunities

      2.5

      Senior management

      2.5

      Compensation and benefits

      Licensed Insurance Agent/Customer Service Representative employees have rated HealthPlanOne with 3.0 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Licensed Insurance Agent/Customer Service Representative professionals have an average working experience there. HealthPlanOne is rated in line with the average (within 1 standard deviation) by Licensed Insurance Agent/Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      80 reviews
      2.0
      Apr 10, 2026

      Poached from well paying position for this

      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you need a job for the sake of having one, go for it. benefits after 90days.

      Cons

      Will offer "competitive hourly rates and commission bonuses" only to change pay rate and commission structure mid season. Constant account and management shifts. Emails to superiors go unanswered for days. Unable to get answers from hr regarding the most basic inquiries.

      3.0
      Apr 6, 2026

      Working at HealthplanOne

      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really like working with my manager and team. Pinnacle was always a great time and reward. Learned a lot there.

      Cons

      no pay on ancillary's with some carriers, raises are only .50 which after 7 years means you only make 3.50 more than when you started. Not much at all. The only time you get really good commissions is during AEP the rest of the year your commissions are between 200-600 just depending and that is from a top seller stand point. The better you sell the more calls you get which is what you want until you realized they are just rerouting Customer Service calls to you and you will be penalized on your commission with out a certain percentage of conversion. They over hire right before AEP and rarely offer Overtime. Call dumping is definitely a big issue.

      Viewing 4 - 6 of 80 Reviews
      Related searches: HealthPlanOne Licensed Insurance Agent/Customer Service Representative jobs | HealthPlanOne Licensed Insurance Agent/Customer Service Representative salaries | HealthPlanOne benefits | HealthPlanOne interviews
      HealthPlanOne reviewsHealthPlanOne Licensed Insurance Agent/Customer Service Representative reviews

      Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.