HealthPlanOne reviews

3.0

44% would recommend to a friend

(129 total reviews)
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Ben Pajak

56% approve of CEO

42% positive business outlook

Reviews by job title

129 reviews

Reviews about "Culture"

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2.0
Dec 29, 2020
Recommend
CEO approval
Business Outlook

Pros

-Work from home during Pandemic -Company will pay for licensing. Its good to get your feet wet, but not a long term employer.

Cons

- Poor leadership. Even when issues are presented to upper management about consistent leadership issues, nothing is done to correct them. -They rarely promote talent from within and choose favorites when hiring for seasonal positions. Veteran agents are passed up for these positions every year without being told there is a position available. - Low pay across the board, including commissions - Supervisors are never around or accounted for. Teams have to rely on each other to get through the day - NO COMMUNICATION. -High turnover -If you produce a lot of sales, you will never move up from a sales position. You are stuck as a sales agent.

2.0
Nov 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Client gifts, competitive awards for meeting daily goals, flexibility work/home balance.

Cons

Poor communication between management and employees. Daily changes and no communication to update employees to execute change. Unprofessionalism from management when stressful situations occur. Different direction given to Licensed Agents and CSR’s, therefore conceiving issues losing prospect interest in the client.

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HealthPlanOne Response
5y
We appreciate your feedback of your experience with HPOne, we value your insight and will share this information with our leadership to assist in our continuous improvement efforts.
1.0
Nov 9, 2020
Recommend
CEO approval
Business Outlook

Pros

They put you for training that lasts about three months. They also pay for licensing and appointments which doesn’t make sense for how quick they will fire you but hey gotta look at the positives... right?

Cons

Everything. When I first started working there I thought this was a stable job where they actually cared about keeping their employees, and when I read all the terrible Glassdoor reviews & Indeed reviews, my first thought was that those people were just slacking... so I took a chance because I said to myself I’m an overachiever and I can do the work!! I was W R O N G! I have worked my butt off to pass all the tests and things they want you to take, only for you to become disposable. Unorganized doesn’t even begin to cover the lack of structure in this company. The supervisors are all Not knowledgeable, and they are very hostile. One day they tell you to do one thing, the next day someone will tell you to do the absolute opposite. They will make you feel like if you aren’t performing that it’s something you’re doing, instead of taking responsibility for company errors. It was very disheartening to have many supervisors ask you to skip your lunch or your break. This is a COLD CALLING job, I found 80% or more of the clients we called had no idea we were calling, or were very angry by the calls so it made it hard to get sales without pressuring or forcing people to enroll in the policies. I found lots of people doing anything to “get the sale” and this really explains why the health care system is the way it is in America, because you have companies like this who swindle their employees and customer into thinking they’re “doing good things” and “helping people” when that is not the case. They will ask you to skip lunches, breaks, and over-work yourself to “meet the goals” which for many are impossible to meet. They use the “top performers” to make an example out of those who aren’t performing instead of focusing on those areas and showing you personally how to overcome them. It’s THE single worst company I’ve ever worked with and I’m so disappointed in how disposable they treat their employees.

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HealthPlanOne Response
5y
Thank you for taking the time to provide your feedback. It is certainly disappointing to hear that you did not have a rewarding and positive experience at HPOne. Our leadership team is always interested in hearing about concerns and challenges. If you would like to have a more personal dialogue to provide specifics about your experience, please reach out to us at: feedback@hpone.com
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