HealthPlanOne reviews

3.0

43% would recommend to a friend

(196 total reviews)
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Ben Pajak

54% approve of CEO

42% positive business outlook

Reviews by job title

196 reviews

Reviews about "Management"

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4.0
Oct 15, 2018

Amazing Place to Work

Recommend
CEO approval
Business Outlook

Pros

- Fun, relaxed environment. Sales is definitely competitive but in a GOOD way. - Upper management is extremely approachable and cares about their employees - They WILL do everything they can to help you succeed. They will give you all the tools you need and all the guidance you could ever ask for. They do regular coachings with their brokers and are always looking for ways to help you improve and grow; not just as an agent, but a person as well. - There's always bonus opportunities - Sales competitions with prizes that people actually like and want - Overall attitude of the people who work there is amazing. Ridiculously nice and always willing to help you if you have a question - Upper Management genuinely listens to your concerns and suggestions. Town Hall meetings are common and productive! - Very flexible in terms of scheduling after you've been there for a month or so. Never a problem if you have an appointment or any obligation really - Progressing within the company is very much possible. They almost exclusively hire from within - This company is a family. You will love the people you work with and leaving will be hard. It was for me.

Cons

- Some of the lower-level management are not as experienced as they should be - Micromanaging

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HealthPlanOne Response
7y
Thank you so much for taking the time to provide such thoughtful feedback. We appreciate both your complimentary comments and your suggestions regarding how HPOne can strive to be an even better employer! Feel free to reach out to leadership directly with your suggestions as well. And tell a friend about your experience - we love referrals!
1.0
Sep 26, 2018

Den of Vampires

Recommend
CEO approval
Business Outlook

Pros

Great training pay! (but they try to get it back from you!)

Cons

A true meat grinder! After the training pay, there are 2 choices, Licensed Agent (LA) and Sr. Licensed Agent (SLA), they really push the SLA onto everyone. The SLA plan has a $11 DRAW. This pay structure attempts to capture as much of your training pay as you struggle to make sales, due to the priority levels established in the customer management system. Sales come in primarily on INBOUND calls. Meanwhile, when you first hit the floor, you pound out 350-500 calls per day, leaving pre-recorded messages. Should those people call back, the veterans take them! When you make a substantive contact, I have had at least 4 leads snatched & sold, after I have done all the front end work. Complete lack of morals and ethics from top to bottom, blame Harvard School of Business!

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HealthPlanOne Response
7y
We appreciate you providing feedback about your experience at HPOne. It is disappointing to hear that you did not find it to be an enjoyable one, and your comments will be shared with our leadership in an effort to continue improving. If you are interested in speaking in more detail regarding your experience please reach out to us at: feedback@hpone.com
5.0
Sep 22, 2018
Recommend
CEO approval
Business Outlook

Pros

The 2 supervisors here in the brokerage department are absolutely WONDERFUL. Jovone and Erin rock! Very caring, hard workers, great team! No micromanagement and kind people, always willing to help. Good work culture. Professional adults. No cursing and nobody is crude. Positive attitudes! Comfortable place to work. We make good money here. Fun place to work Expo was fun

Cons

No cons really I wish they gave us more free food. First call center I have worked at, where we are not fed 2-3 times a week. Hopefully this will improve during AEP

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HealthPlanOne Response
7y
Thank you for taking the time to provide your rating and wonderful comments about your experience here at HPOne! It is always a pleasure to hear that our employees are enjoying the work environment and opportunity to be successful. Tell a friend - we love referrals!
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