HealthPlanOne Customer Service Representative/Licensed Insurance Agent reviews

3.0

36% would recommend to a friend

(80 total reviews)
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Ben Pajak

49% approve of CEO

33% positive business outlook

Licensed Insurance Agent/Customer Service Representative employees have rated HealthPlanOne with 3.0 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Licensed Insurance Agent/Customer Service Representative professionals have an average working experience there. HealthPlanOne is rated in line with the average (within 1 standard deviation) by Licensed Insurance Agent/Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

80 reviews
1.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Bi weekly pay .. thats it oh and they have a 3rd shift which is until 2am est

Cons

Commission is $20 per MAPD and $5 for PDP.. Start off pay is $19 No raises or bonuses unless you consider $0.30 a raise then so beit During ROY when calls are slow, they will switch you to customer service making outbound calls

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HealthPlanOne Response
1y
Thank you for taking the time to share your rating and feedback about your experience with HealthPlanOne. We value your comments and would welcome a more detailed conversation to better understand how we can improve the experience for others. Please feel free to reach out to us directly at feedback@hpone.com
4.0
Mar 21, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Lots of training and support also opportunities to grow within the company

Cons

The pay seems to be going down every year

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HealthPlanOne Response
1y
Thank you for taking the time to provide your rating about HealthPlanOne. We appreciate your comments and your feedback,
4.0
Mar 10, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities Pay for license renewals

Cons

The Pay could be better

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HealthPlanOne Response
1y
Thank you for taking the time to provide your rating and feedback of your experience. We wish you continued success at HealthPlanOne!
Viewing 19 - 21 of 80 Reviews

Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.