. At first the job started off ok, surprisingly I got 2 weeks of decent training. As the months went by, every month got worse and worse. The metrics they want you to ‘stay within’ is ridiculous and disrespectful. They are never satisfied. Once you show them you are above a certain threshold of metrics, they want MORE and keep raising your bar because you proved yourself. They only want you to take 2- 3 minutes in between patients when you call them. Meaning, they literally want you talking on the phone all day so they could bill patients without loosing a minute because time is money. Fake and full of favoritism leaders… ‘keep swimming’ is their motto. Meaning don’t step away from the computer and if you do, you will be dealt with in a weekly one to one meeting.
Supervisors take forever to respond to your messages and it’s your fault if you don’t respond to them in a timely fashion. So backwards. . There’s no real hierarchy. Seems like the company is just owned by a bunch of old friends who give shoutouts to each other. HR doesnt know how to answer basic questions. 1.3 hours of pto? Are you kidding me?
They treat you to a gift card once a year instead of increasing pay even though they keep making these “deals” with large health systems. It’s all over their messaging system.
Mentally, this is not a healthy environment to work in. If you value your time and hard work, do not apply here.