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Healthcare Services Group

Engaged Employer

Healthcare Services Group reviews

3.1

47% would recommend to a friend

(2,087 total reviews)
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Ted Wahl

55% approve of CEO

50% positive business outlook

Healthcare Services Group has an employee rating of 3.1 out of 5 stars, based on 2,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthcare Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Mar 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Due to high turnover, you hone your interviewing skills. Owing to industry-low wage rates for hourly associates, you gain useful experience dealing with every type of "difficult employee."

Cons

As an account manager, you manage very little. At best, you have some hiring and firing authority. You have no budgetary authority over wages or supply purchases. The account manager is expected to train new hires without degrading service to the client. However, the firm allows 0 hours for orienting and training new employees. Account managers do not have the authority to place help wanted ads to maintain a strong staffing pool. Ads cost money and the company--despite being in a service industry--is loathe to invest in people. Account managers are expected to build a cheerful, professional service team from a population that couldn't make it at Taco Bell or Wal-Mart. Further, the firm provides account managers with no resources to reward good behavior. The only approved employee communication form is an EWN (Employee Warning Notice)--a disciplinary tool.

1.0
Feb 7, 2015
Recommend
CEO approval
Business Outlook

Pros

It only depends on what you personally consider pros. For some looking to gain experience as a manager or to gain more experience as one, then yes. It's a pro. Finding good people to work with, yes another pro.

Cons

There aren't many cons with this company. I was lucky enough to already have experience in this type of settling, but I seen others with no experience fail as a manager quickly due to not being trained and get fired or demoted for not being able to do the job correctly. The pay for the workers are horrible and offer their health insurance WAY to high for them or any worker to afford. Now with the new "Obama Care" Health care service group discovered new loop holes to prevent making their insurance adorable. They expect their employees to do way to much and pay them very very little. Some can't even afford lunch or decent meals because other expensive have to come first. Their is NO support from district managers or higher ups for their account managers. They are always finding things wrong no matter how clean and well maintained your building is. These district and regional managers (for other account managers who don't know) receive a bonus for every time the state doesn't tag their company and if the budgets are kept low for hours and materials needed to run properly. They are always trying to skim out on buying linens and other products needed for the facilities, taking off sites where the client buy their own linens and paper goods. This company is a 1.9 Billion dollar company and yet pay their workers the lowest the state allows them to. I witness people not getting paid all hours worked, refusing to pay overtime worked and watch district managers publicly disgrace and be little workers with racial terms and other foul names. Horrible company and the government needs to start looking into this company and ask them how come they are a 1.9 billion dollar company and 90% of their employees are on public assistance.

2.0
Feb 5, 2015
Recommend
CEO approval
Business Outlook

Pros

If you like to travel you spend time traveling your district and staying in hotels. The pay is decent for the industry (housekeeping, laundry, and dining services) but can be hard to deal with when factoring in gas.

Cons

The job is cutthroat. Don't expect consistent raises or pay equal to the same job in any other industry. If you don't live for the job you will find yourself constantly digging out of holes. Don't even consider the job if you have a family you enjoy being around.

Viewing 64 - 66 of 2,087 Reviews

Glassdoor has 2,116 Healthcare Services Group reviews submitted anonymously by Healthcare Services Group employees. Read employee reviews and ratings on Glassdoor to decide if Healthcare Services Group is right for you.