Herc Rentals reviews

3.8

72% would recommend to a friend

(668 total reviews)
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Larry Silber

80% approve of CEO

66% positive business outlook

Herc Rentals has an employee rating of 3.8 out of 5 stars, based on 668 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Herc Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

668 reviews
2.0
May 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Company truck. M-F. Good vacation/sick/personal time allowances. Work with diverse range of industries. Gain lots of diverse experience due to lack of support. Besides management, fellow employees were hard working and honest people. Experience looks good on a resume. Entrusted with lots of responsibilities. Wear many caps.

Cons

Experiences can vary greatly based on region and branch manager. Company is as corporate as corporate can get. Old school philosophy based on pushing sales and metrics rather than focusing on customer service and gaining a competitive advantage. Sales reps have little freedom to make own deals/pricing and the internal support is pathetic. Manager was completely inept. Very cut throat with management constantly being axed for seemingly no reason. High turnover and very little invested in employees. In the midwest market Herc is hardly a player except in large population hubs where a select few sales reps have lucrative territories. Fall far behind regional companies such as Cat. High stress with lots of pressure and very little work/life balance. Expect to work 10 hour days at minimum. Always on call.

1.0
Jan 16, 2024

Avoid at all cost

Recommend
CEO approval
Business Outlook

Pros

Decent benefits lot's of overtime when available

Cons

Nepotism lots of it from upper management all the way down to lower ones. Lots of company favorites getting away with unimaginable stuff while you maybe singled out for the smallest things.

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Herc Rentals Response
2y
Thank you for taking the time to share your feedback and experience at Herc Rentals. We genuinely value input from our employees, both current and former, as it helps us to continuously improve our operations. We're glad to hear that you found our benefits and overtime opportunities to be positive aspects of your time with us. Our team is committed to providing competitive benefits and compensation packages to our employees. At Herc Rentals, we strive to create a collaborative and positive work environment where every team member is treated with respect and fairness. We're sorry to hear that wasn't your experience during your time with us. We're always looking for ways to improve and would be happy to discuss any areas we can enhance to create a better workplace for our employees. Please don't hesitate to reach out to us directly to discuss your concerns further. You can contact me anytime at Michael.Nastri@hercrentals.com.
2.0
Mar 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Good vacation policy, fair pay Opportunity for growth up to manager level.

Cons

Very conservative leadership: if you didn’t grow within the company (coordinator, sales rep, branch manager) it is pretty much impossible to be promoted further. Toxic culture, especially at the senior leadership level. Senior leadership is a clique and there are many bullies. This still is the case despite the change in COO last year.

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Herc Rentals Response
5y
Hi there... I want to thank you for your review and the time you took to write it. I have talked to the COO about this review and he is hoping that you and I can chat confidentially so that we can fix this. I am hoping that you can help us in any way, and it starts with us having a conversation. We value your opinion, and I look forward to chatting. Please reach out to me at thomas.wirtz@hercrentals.com
Viewing 19 - 21 of 668 Reviews

Glassdoor has 685 Herc Rentals reviews submitted anonymously by Herc Rentals employees. Read employee reviews and ratings on Glassdoor to decide if Herc Rentals is right for you.