Hertz reviews

3.6

66% would recommend to a friend

(8,184 total reviews)
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Gil West

75% approve of CEO

57% positive business outlook

Hertz has an employee rating of 3.6 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Apr 13, 2016

Work your way to Manager then leave

Recommend
CEO approval
Business Outlook

Pros

Getting a free car, very flexible if business is slow I've been able to get out early sometimes. The people at Hertz are very good and are always available if you need help.

Cons

Company can be very incompetent at times which can lead to very frustrated employees. The new senior management has put way too much pressure on middle management to hit unrealistic sales goals, and grow the business despite branches having no staff to satisfy the business they already have. Making employees have to work at other locations that are a hour away from them because theres no is ridiculous and is why there is such low morale. They have now basically capped bonuses that is what a lot of branch managers depend on to make ends meet. When I first started at Hertz it was still a decent company now everybody is quitting including managers and they can't get anyone though the door because the pay is simply not enough and doesn't attract quality employees. The work life balance is terrible you can't even fully relax during the weekend because something may happen at the branch that you need to attend to. Extreme angry customers all the time because we don't have staff which leads to longer wait times and huge delays for customers looking for cars. My advice to anyone still working there is to work your way to manager then leave the first opportunity you get. If you can manage a hertz location you can manage anywhere

1.0
Apr 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Company car as a manager. Free gas/insurance. A lot of vacation/personal days. Had a great relationship with direct supervisors. Not many pros to share.

Cons

Not a good company to work for. Believe me. There's not many opportunities to move up unless you are willing to move. Every promotion opportunity is not stable. A lot of good positions are considered "support positions" which are the first ones to go when it doesn't go as planned. Changed 3 CEO's in the last 2 years. Florida changed 3 different zone VP's as they are all leaving. You cannot operate a business without a business plan.

1.0
Apr 7, 2016

Manager trainee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount Rentals That is all! There is nothing positive about this company aside from the discounts you and your family can receive

Cons

This role is awful. Pay is beyond low starting at 12 and hour with a requirement of associate degree bachelor preferred. The facilities are small and uncomfortable with a desk to employee ratio of 2 to 7 . You work in the cold and snow, you are required to wear business attire but asked to clean cars. Customer service means nothing to them Sales is all they care about. There arent even any eating facilities you have to eat your lunch in a rental car! Scheduling is horrible no weekends off on purpose and you are pretty much required to work 6 days a week. You will be given material to study and take test to end up an assistant manager where you Weill receive a raise to $14 hourly if you make it through all the non sense you will became a branch manager and make about 35-40K a year with no peak vacation, an all call schedule, and a bunch of stress. They reel you in with a promise of company car, but you don't receive a car you drive a rental and if that rental is needed you must give it up to a customer. It's a horrible company to work for and prays on college graduates and HS kids to get over. If you have any real career goals this is not the unprofessional place for you.

Viewing 451 - 453 of 8,184 Reviews

Glassdoor has 8,840 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.