Hertz reviews

3.7

67% would recommend to a friend

(8,182 total reviews)
avatar

Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Apr 11, 2016
Recommend
CEO approval
Business Outlook

Pros

There were legitimate good parts of the job. The benefits are actually very good. You get much more PTO than almost all entry level positions and it increases very quickly. You were able to drive around pretty often in new cars. You got to see compare different models on a daily basis. Depending on your office you were able to have some freedom to make important decisions. Mos of the regular customers were great and it was nice to build relationships with them. You learn a lot about sales, management, marketing, customer service, and a bunch of different important job skills.

Cons

NOBODY is happy working for Hertz. Every person you talk to is biding their time until they can find a better job. This is because they pay well below the amount of work you are expected to put in. The hours suck. You will be required to be in early, stay late, and work weekends. You will hear a lot from management when you are not performing up to their often unreasonable standards, but rarely ever hear any kind of praise. In every role, all the way up through high level management, all anyone cares about it sales numbers. There are locations that are inherently much more difficult to sell in and there is no consideration of that in performance reviews. The cars themselves wear down very quickly and put the workers in a daily situation where there are justifiably angry customers with no good resolution available. What you find, is that the company culture leads to the worst employees staying and the best leaving quickly. This is not a good way to do business.

2.0
Apr 1, 2016
Recommend
CEO approval
Business Outlook

Pros

You will receive a paycheck; payroll is bi-weekly.

Cons

Hertz got into trouble with both their Auditors and the SEC and had to be taken off file, prior to my arrival on the scene. I was part of the team that has basically gone through hell the last two years to clean up the mess and get the company back on file with a clean audit. At the end of all of this...no bonuses, (despite assurances), no merit increases...so effectively we busted our rumps for nothing. The company is in a HUGE cost cutting mode...they are out sourcing all IT support...this is a disaster! Avoid it if at all possible!

2.0
Mar 31, 2016

Location Manager

Recommend
CEO approval
Business Outlook

Pros

The ability to learn many different aspects of running a service based business and learning both business to consumer and business to business relations.

Cons

Disconnected middle and upper management. Only heard from them when there was an issue. Learn by being told and not coached. Overworked staff feeling unappreciated.

Viewing 241 - 243 of 8,182 Reviews

Glassdoor has 8,838 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.