Hertz reviews

3.7

67% would recommend to a friend

(8,182 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Nov 20, 2014

Potential to be Great

Recommend
CEO approval
Business Outlook

Pros

Fast paced, goals driven workplace. Majority of employees do care to make a difference. Great having new cars to drive.

Cons

Long hours, little or no support from upper Management. Consistent hard work is not appreciated, too much politics. Dollar Thrifty purchase ruined company.

1.0
Nov 17, 2014
Recommend
CEO approval
Business Outlook

Pros

started out as a fun , exciting job.....until

Cons

Getting paid is a flip of the coin. everybody quits because management is so incompetent. CEO Mark Frissora left company amid financial irregularities. Lower level managers take out their frustration on workers beneath them. No support whatsoever. customers show up and no cars available. Reservations aren't worth the paper they are printed on. Everybody and every branch looks out for themselves. Pay is a joke , mostly because you don't get paid what you are owed and then have to listen to BS excuses. Cars that have no business being on the road rented to customers. No HR rep to go to because they also constantly quit. All in all the biggest joke of a company I have ever worked for

1.0
Sep 17, 2014
Recommend
CEO approval
Business Outlook

Pros

They kicked Frissora to the curb and have realized SOME of the errors of their way.

Cons

With the accounting errors and problems and the fact that the fleet is grossly aged and under maintained, Hertz off airport faces two big problems. 1) mass exodus of talented and previously loyal employees: with Hertz delaying bonuses, working employees to the bone, and constantly expecting them to do more with less for relatively low pay, talented employees will take their skills and work ethic elsewhere. This will hit hardest in rural off airport locations. It will create a domino effect that will leave small branches under or unstaffed. This will effect contracts with insurance replacement accounts, namely their cash cow (which is already costing them substantially. 2) Aging and under maintained fleet: logic says that off airport locations have more insurance replacement customers who just need wheels to get around, that being said, keeping units past 60k miles has proven to be a terrible strategy. Not only does it make retail customers extremely upset, it costs more for general maintenance and they still lose at resale. These expenses will drown OAP locations in op expenses and make it extremely difficult for branches to be profitable. This adds up to one outcome: to save their golden child (airport locations) they will start cutting OAP locations out like weird Uncle Ralph from the family Christmas party. You will begin to see local editions in rural areas close all together. Some may be converted to DTAG locations. Unless you're applying for a position at an airport or busy metro location, I wouldn't bother.

Viewing 277 - 279 of 8,182 Reviews

Glassdoor has 8,838 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.