Is Highmark Residential a good company to work for?

Highmark Residential has an overall rating of 3.8 out of 5, based on over 455 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 73% of employees would recommend working at Highmark Residential to a friend and 67% have a positive outlook for the business. The best reviews about Highmark Residential have been left by employees working as Regional Manager , Maintenance Technician and Leasing Consultant .

Does Highmark Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Highmark Residential. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Highmark Residential?

73% of Highmark Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark Residential 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Highmark Residential?

Community Director (54) , Leasing Specialist (47) , Assistant Community Director (37) , Leasing Consultant (29) , Assistant Manager (19) , Maintenance Technician (17) , Leasing Agent (15) , Property Manager (12) , Maintenance Supervisor (11) , Sales Director (11) , Regional Manager (10) , Community Manager (8) , Service Manager (7) , Assistant Community Manager (6) , Leasing Manager (6)

What are the pros of working at Highmark Residential according to real employee reviews?

"Benefits are great and people from corporate to site level are amazing." ((in 45 reviews)); "Highmark Residential hires great people and promotes from within." ((in 19 reviews)); "good training" ((in 16 reviews)); "Great bonus structure best in the business" ((in 13 reviews)); "Great growth opportunities, awesome bonus structure, amazing office atmosphere" ((in 11 reviews))

What are the cons of working at Highmark Residential according to real employee reviews?

"Upper Management is next to impossible to get a hold of." ((in 20 reviews)); "There is no work life balance" ((in 7 reviews)); "Many managers don’t even know how to use the software the leasing agents are using, so when prospects engagement is low they are little to no help and it comes off as hypocritical when they want results they themselves would not be able to accomplish." ((in 5 reviews)); "Advancement opportunities are limited in certain areas." ((in 4 reviews)); "Corporate marketing people don't return calls, emails, etc. and consistently set practices and standards with zero training or support, setting onsite teams up for failure" ((in 4 reviews))

What are the top reviewed Highmark Residential locations?

Dallas , Houston , Jacksonville , Denver , Orlando , Austin , Tampa , Charlotte , Raleigh , Miami , Atlanta , Nashville , Denton , Westminster , Gaithersburg , Fort Lauderdale , Mesa , Phoenix , Carrollton , Greenville , Savannah , Virginia Beach , Tucson , Louisville , Cary , Arlington , Mesquite , Pearland , Murfreesboro , Pittsburgh

Highmark Residential reviews

3.8

73% would recommend to a friend

(446 total reviews)

Matt Smith

91% approve of CEO

67% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture & values

3.6

Career opportunities

3.5

Senior management

Highmark Residential has an employee rating of 3.8 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

446 reviews

3.0

Dec 2, 2023

Still learning but so far so good.

Assistant community director

Recommend

CEO approval

Business Outlook

Pros

Good bonuses and housing discount. I’ve noticed a lot of resident complaints are heard and fixed from higher up which I appreciate. I love my manager and regional. I haven’t been with the company long but I intend to stay as long as they’ll have me. The company seems to promote within quickly & sufficiently so that is hopeful. The job and duties are fair and within reason. Your property will truly determine your workload though.

Cons

Base pay could be better. I will say Highmark wants you at WORK. The PTO/ personal time could be more generous. I think the company can pour back into their employees better especially for the company to be as large as it is. Companies should strive for work life balance. The happier your employees are, the better job they will do because they’ve had time to reset. I haven’t used the health benefits yet either but from reading what the company offers that seems subpar as well.

Highmark Residential Response

1y

Hi there! Thanks for leaving your thoughts, and I'm so glad you experienced some positive things so far. You have definitely provided a lot of really good food for thought that we will give serious consideration towards. We agree - happy and balanced employees results in a happy environment for all! Thanks again for taking time to think about this and leave this thoughtful review. Hope to see you soon! ~ Lauren

5.0

Sep 22, 2023

A place that invests in employee care, growth and development!

Regional recruiter

Recommend

CEO approval

Business Outlook

Pros

I've been with Highmark for almost five years now, started my journey halfway through college in an entry-level, on-site leasing specialist role and as I crossed huge life milestones like getting married, graduating from college, and the birth of our first child, the company grew with me. They sponsored my CAM certification as a leasing specialist, something unheard of in our industry. Not only are there incredibly progressive benefits laid out that really supported my health and that of my family like 30% off rent for associates on all of our properties, generous tuition reimbursement, complimentary life insurance and two weeks of paid parental leave for new moms AND dads, but the personal care that I received from my on-site colleagues and regional team when my son was born prematurely and my wife and I spent his first 96 days in the hospital was truly what made me want to lay down deep roots here. Now as we expand our teams to focus more on localized recruiting and employee care, I'm fortunate enough that they tapped me on the shoulder and gave me a chance to extend the same care that I received from the very beginning. God has used those around me at Highmark to open doors and bless the lives of my family. Lord-permitting, I'm locked in for life.

Cons

After a couple of years in the leasing role with all those life milestones, I felt that I hit a wall and lost focus and motivation. While that ultimately was on me and likely prompted from wanting a huge change after finishing school (even though they recognized the accomplishment by bumping up my base pay anyways) I wish there were more coaching resources beyond my on-site leadership to guide me through it. Thankfully, I got it figured out and now have the opportunity to be part of the solution in my new role and there are more and more resources to come.

1.0

Aug 31, 2023

Its like it’s ran by a bunch of high schoolers

Assistant community director

Recommend

CEO approval

Business Outlook

Pros

Bonuses were nice. Pay was decent if you worked at a larger property. Benefits and pto also a plus!

Cons

Friends promote their friends, people who are unqualified for their jobs still have their jobs and the reviews for a lot of the communities are awful. Nothing seems to try and get done to get the right staff in place and set proper expectations. Not to mention the lack of professionalism from upper management. It’s like a bunch of high schoolers and mean girls decided to run the region. A lot of great people left and probably because of this, yet the company just lets it happen. You could leave on the best of terms and still be treated like a traitor or something. It’s a really toxic work environment to be honest.

Highmark Residential Response

1y

Hey there, Thanks for telling us what your experience was like being part of the Highmark team. We really wish it had been a better experience, and you have given us a lot to think about. Thanks again for telling us how it went, and we wish all the best for you in your new adventure. ~ Lauren

Viewing 73 - 75 of 446 Reviews

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