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Highmark Residential

Engaged Employer

Highmark Residential reviews

3.8

73% would recommend to a friend

(447 total reviews)

Matt Smith

91% approve of CEO

67% positive business outlook

Highmark Residential has an employee rating of 3.8 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

447 reviews
3.0
Aug 26, 2024

Low pay

Recommend
CEO approval
Business Outlook

Pros

They claim to offer promotion from within and to not micro manage

Cons

They don't promote past assistant manager from within. Managers can micro manage depending on who manages.

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Highmark Residential Response
1y
Thank you for sharing your thoughts on the company's internal practices. We value feedback from all perspectives, and it's important that we continuously evaluate how we can improve the work environment. We'll take your comments about promotions and management into consideration as we move forward.
2.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

On-site teams generally are very supportive and are very encouraging of growth. Regional teams may also be supportive, to an extent.

Cons

- Corporate teams struggle to communicate, whether internally or externally. Found myself looping through the same questions/answers when talking to multiple people on the same team, as well as different teams. - In the past year, all system updates and/or new system rollouts have been executed in the worst fashion I have ever encountered. Multiple days of no access to new systems, when we are locked out of old systems, and system updates take multiple months to iron out issues that could easily be avoided. Will also point out that feelings about recent new system implementations have been reportedly vastly negative from on-site teams. - The Director of Operations is incredibly unapproachable, often leaving snide/rude remarks to genuine questions that are asked. - It is encouraged that you act cheerful and positive when C-suite and Regional VP's visit your property, and not bring up/hide issues with the property until after they leave. - There is an incredible lack of growth within the company. To go from a leasing agent into an Assistant Community Director position, which has double (or more) the workload that the Leasing Agent has, you must take a pay cut, to be paid "in experience." All corporate office positions appear to be in office, which require that you move to Texas.

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Highmark Residential Response
1y
Thank you for your valuable contributions to our company and your community. While your review is anonymous, you seem like someone who truly wants to do your job well, and we appreciate your candor regarding our transitions into new systems and the expectations of your team. We would like to discuss these thoughts with you in further detail and determine our best opportunities for improvement, so please get in touch with us at humanres@highmarkres.com. We look forward to talking with you!
3.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

- steady pay / hours - great staff

Cons

- company is too big for the oversights - everything is to look good for reports not really for property to thrive.

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Highmark Residential Response
1y
We are pleased to know that you are happy with your salary. We would love to hear more about your thoughts on how we can improve and better meet our residents' needs. Please email us at humanres@highmarkres.com. We look forward to hearing from you.
Viewing 175 - 177 of 447 Reviews

Glassdoor has 456 Highmark Residential reviews submitted anonymously by Highmark Residential employees. Read employee reviews and ratings on Glassdoor to decide if Highmark Residential is right for you.