Hilton reviews

3.8

74% would recommend to a friend

(11,539 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jan 20, 2017

Reputable hotel brand

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good communication, teamwork, ownership of team members, career opportunities

Cons

No cons to report about working for Hilton

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
4.0
Jan 20, 2017
Recommend
CEO approval
Business Outlook

Pros

The company offers great Team Member benefits and sets a big focus on career development. People who are interested in an international career get all the tools and support from the company to achieve their career goals. Learning & Development is a key strength of the brand and attracts many talents. Someone has the opportunity to get to know people from all over the world as the work force is very diverse which helps you not to only develop your communication skills but also broaden your intercultural competences. Your team is like a family. Everyone supports each other and that's very important for people who spend most of their time at work.

Cons

There are many standards that every department has to comply with which makes it sometimes difficult to change things. Also the compensation is not very much which makes it very difficult sometimes to hire the right people.

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Hilton Response
9y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
5.0
Jan 20, 2017

Operation Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hilton International is very famous for Stability as it is a big company with multinational locations so it offers a big chance for mobility.

Cons

Due to the size of the company, it has a Centralization issue as for things to be launched, it takes a lot of time.

avatar
Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
Viewing 11098 - 11100 of 11,539 Reviews

Glassdoor has 13,646 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.