Hilton reviews

3.8

74% would recommend to a friend

(11,538 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jan 17, 2017

I am home at Hilton

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Hilton is such an honor to me, my great expectation has been met and there’s a lot more of opportunity at hand it is an opportunity where I have to grab, nurture and claim as my success to career. For me Hilton is not just an industry of providing hospitality; Hilton it is a growing global family where shaping their staff to be at its greater success in this industry.

Cons

I don’t have any negative to tell to Hilton, but I know every hotel has its difficulties and negative side but here in Hilton we have the best management doing best to cope up difficulties. It is good to know that we have the right communication, the management communicates the staff well, and transparency is trusted.

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Hilton Response
9y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
5.0
Jan 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Hilton culture is not only about work its about passion not only to keep the guest happy but the team members is also important and is definitely like family, assisting helping,listen,talk,solve problems as a family. The community is also important through blue Energy we can support and share what we experience.

Cons

Hospitality is a employment you have to have a passion for due to working hours that can sometimes be tiring.

1.0
Jan 15, 2017

Toxic work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free food from cafeteria even tho it was mostly garbage

Cons

really negative experience with the entire hotel

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Hilton Response
9y
Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.
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Glassdoor has 13,645 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.