Hilton reviews

3.8

74% would recommend to a friend

(11,538 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jan 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Feels like coming home to your family - no matter where in the world you are employed. Great work/life balance. Hierachy is flat which make it easy to develop yourself. Excellent rewarding tools for team member

Cons

Some people might not like it to work for a large chain. It can be difficult as many decisions have to go through head office but most of them are well thought through.

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Hilton Response
9y
Thank you for taking the time to give us a review and provide feedback. We acknowledge that employees have responsibilities outside of work and we do what we can to help them better manage these multiple demands. We are glad to hear that is the case for you. You are helping us achieve the goal of becoming the preeminent global hospitality company - the first choice of guests, team members, and owners alike and we appreciate all you do!
5.0
Jan 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Strong team spirit; team members rewarded for their efforts.

Cons

Just do your best every day.

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
5.0
Jan 18, 2017
Recommend
CEO approval
Business Outlook

Pros

It is a large company with many opportunities worldwide. There are opportunities to grow within the company, either internally in one property or within other properties. Regionally or Inter Continental. Large diversity of working environment properties, from the varied brands with Hilton, giving an opportunity to many cultures to work at.

Cons

Being such a large company worldwide, there are challenges in hiring always talented Team Members. Many different cultures of Team members, there are times that is difficult to keep everyone satisfied

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Be sure to share your suggestions for providing more operation opportunities with your manager. The best ideas come from our Team Members. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do.
Viewing 11107 - 11109 of 11,538 Reviews

Glassdoor has 13,645 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.