Hilton reviews

3.9

74% would recommend to a friend

(11,538 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Nov 23, 2016

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Global company that makes it easy to transfer to different properties around the world. Amazing online university with thousands of free development courses. Stafftravel is very cheap and convenient - on average the rate is 35$ for focused service brands, 45$ for full service brands and 55$ for luxury and lifestyle brands.

Cons

Properties can be franchised, can be managed or owned, so depending on the property you work at (especially abroad) the owners (not Hilton) can pretty much do whatever they want to the staff.

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
3.0
Nov 19, 2016
Recommend
CEO approval
Business Outlook

Pros

pretty good for fresh Employees

Cons

team work not that good as you thing

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Hilton Response
9y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
4.0
Nov 16, 2016

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Professional, great staff, great working conditions, rewarding and supportive environment

Cons

Some of the guests can be difficult

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Hilton Response
9y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
Viewing 11140 - 11142 of 11,538 Reviews

Glassdoor has 13,644 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.