Hilton reviews

3.9

74% would recommend to a friend

(11,535 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Oct 20, 2016

Guest Services Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Global company with great opportunities to grow within the market. Extending a lot of time and effort in team training and innovation. Special training for management with regards to leading the team.

Cons

Vision/Mission of the company is not clearly visible within the day to day operation - or if, than its not unique enough to see the difference between a Hilton Hotel and a different company.

5.0
Oct 20, 2016

Great environment to work with

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great leadership & work life balance

Cons

Would love to see more properties in South East Asia

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Hilton Response
9y
Thank you for taking the time to give us a review and provide feedback. We acknowledge that employees have responsibilities outside of work and we do what we can to help them better manage these multiple demands. We are glad to hear that is the case for you. You are helping us achieve the goal of becoming the preeminent global hospitality company - the first choice of guests, team members, and owners alike and we appreciate all you do!
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Glassdoor has 13,641 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.