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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,535 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      12K reviews
      3.0
      Oct 19, 2016

      Awful

      Receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Company to work for, plenty of interacting activities for the team and positive atmosphere,

      Cons

      unexisting incentives, high pressure environment and awful product. We were asked to lie to Guests and overtime we were no happy with something we were told to be thankful as we were working for a prestigious company

      avatar
      Hilton Response
      9y
      Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to promote. As you know, it is important for us to have our Team Member's feel heard. As such, if you would like any further assistance in addressing these concerns, please reach out to your HR team or manager.
      4.0
      Oct 19, 2016

      Great company

      Accounting manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice people, great atmosphere to learn

      Cons

      hard hours, not much career development opportunities

      avatar
      Hilton Response
      9y
      Thank you for taking the time to provide a review and offer your feedback. Whenever possible, we do like to promote from within and provide internal opportunities for our Team Members when business needs allow. We are disappointed to hear that you were dissatisfied with your career progression, and wish you well going forward. We appreciate your service to Hilton and will share your feedback with leadership.
      5.0
      Oct 16, 2016

      Absolutely Awesome to be at the Heart of Hilton

      Director of human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hilton Worldwide is one of the fastest growing hotel companies in the country and if you are looking at making it big in your hospitality career, this is the place to be. With the number of new hotels coming up, there are ample opportunities for internal transfers, career progressions and international exposures. World-class training opportunities, and a culture of excellence, continuous improvement, and innovation helps you reach your full potential. Best in the industry compensation and benefits are key factors in keeping Hilton employees motivated and loyal to the company. 5 Day Working Week is a key differentiator in the industry and Hilton has been among the first couple of companies to launch this practice.

      Cons

      Emphasis is always on hiring people with the right attitude who can perform to match Hilton's world-class standards of hospitality.

      avatar
      Hilton Response
      9y
      Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
      Viewing 11164 - 11166 of 11,535 Reviews
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      ReviewsHilton reviews

      Glassdoor has 13,641 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.