Hilton reviews

3.9

74% would recommend to a friend

(11,526 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jul 18, 2015
Recommend
CEO approval
Business Outlook

Pros

The structure of company is something special. An internship helps you have a overall view of the whole hotel system.

Cons

The amount of work you are asked to do as intern or receptionist is often not matched by the salary

3.0
Jul 17, 2015

Front Office Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very nice development programs, if you are serious, smart and doing your job properly, you can climb the hierarchy quite easily, and you get to learn tons of things. Would recommend this job to someone who can deal pretty easily with stressful environments.

Cons

Low salary, stressful environment, and unfortunately the employees do not have the best attitude you can get from a multinational company.

4.0
Jul 16, 2015

The Drake

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Considerate management, are treated not just as an employee but a friend, good benefits, good company culture, fun parties, flexible scheduling, are internship opportunities.

Cons

Can be difficult to move up to higher positions, some staff don't carry own weight, can be service inefficiencies that are not dealt with by management, can feel ignored by management at times.

Viewing 11311 - 11313 of 11,526 Reviews

Glassdoor has 13,630 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.