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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      74% would recommend to a friend

      (11,525 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      12K reviews
      1.0
      Jul 13, 2015

      Old style and selfish people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hilton Brand awareness is very strong to consumer. Employee can easily work at this company for long time even they don't do anything at all.

      Cons

      Most of employee are very selfish especially people who work at this company for long time. They don't try to do good things even it is very old or worst working style. They don't understand they are protected very much by strong brand. Section is too much divided to do anything. Also it is communication problem among section. HR is very poor to do anything such as salary and benefit They make many mistakes Short of staff is everywhere. It makes employee dissatisfied

      2.0
      Jul 12, 2015

      Stay strong

      Banquet server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good people to work with; this is a great place to work if you don't have experience; get the experience in the hospitality industry you need, and then move on. You can't develop and become better. Take all the negativity from this place and learn "what not to do".

      Cons

      Watch your back, some people back stab. In the past 2 years, with the new renovations of the restaurant, they have been hiring hostess that have no experience in customer service and promote them as a server without the proper training. It seems to everyone that they only hire attractive people. The worst part is the Food and Beverage managers they hired for the new restaurant don't have an idea of what they are doing.. They are unprofessional and disorganized. An employee who is a complainer and always late for their shift gets the "Employee of the Quater and of the Year" for bringing business in to the hotel. They don't follow and practice the Hilton brand values and cultures.

      5.0
      Jul 12, 2015

      Good place to work

      Cluster audit manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Employer and been with the company a long time now

      Cons

      Lot of changes due to company growing and innovating. Continuous learn and development which is then good

      Viewing 11314 - 11316 of 11,525 Reviews
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      Glassdoor has 13,629 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.