You are worked to death. Being a CSM, from the beginning of November, I worked 6 days a week 8-12 hours a day. Yes, I understand I got paid by the hour, but I have a life too. Managers rarely let anyone off during this time of year. Even for Christmas parties; LOL and my husband worked for corporate.The store level, you get ordered food during the Thanksgiving/Black Friday/Saturday, but you only get 30 minutes lunch, can't enjoy it. When you see Christmas from July through December, you get sick of the customers complaining in November certain items are no longer in stock. It's hard to enjoy Christmas at your own house, when you see it at work 8-12 hours a day.
Saturday nights are horrible. After the store closes, everyone has to help put up the new sale signs and take down the previous week's signs. Of course, Monday comes, and there's always at least 1 sign that is still up, and a customer finds it and throws a fit at the register.
Truck days are nightmares. You have to stay until everyone is done. So of course you have people that constantly piddle, in order to have help. The store manager never stays past 5:00 pm on truck days. If they do, the seem to disappear magically to their office.
If you have an opinion, this is not the place for you to work. You are reminded that this is not your store. Most of the department heads, cater and put up with the store managers temper and attitude, because of the rate of pay. If you whine, you are on the favorites list with the store manager.
Customers complain to CSM, and if you say anything to management, they blow you off. If the customer calls and complains to management, be prepared to be in the "hot" seat.
If you go from Full-time to part-time be prepared that your bonus from the previous years, go out the window. You are now part-time period.
Full-time positions are only department heads. Pretty much someone has to die before you can get a spot. Every year there seems to be a raise, but be prepared, less hours go with that. Full-time is considered 33 hours and up. If you get to close to 40, the store manager gets a computer note, and will make you adjust your hours. So, if on truck day you were there 10 hours instead of the "normal" 8 hours, you will be cutting 2 hours somewhere else later that week. If you work in a department, be prepared to be able to work as 2-3 employees. If you take a customer to the product, you end up helping 6 other customers, because everyone else is on the register. Doing new stock and plan-o-gram---corporate tells you how many hours you are to spend setting the new stuff. This doesn't include looking for the fixtures, being on a register, and helping people in the store. Most of the time, you end up working on your day off to get it done, so you won't be called to a register.