Due to increasing pay for full-timers, part-time employee hours were cut to one or two days a week. Department heads were left to pick up the slack; running our own departments, setting seasonal merchandise, helping customers, and running a register all at once in a busy store. Customers complained on a regular basis, were unable to read signs, and left piles of merchandise and garbage . Management expected miracles, but the stock room ended up with seasonal stock piled, literally, floor to ceiling. Outside help was needed, and both manager and co-manager quit soon after. Company "values" are superficial, essentially limited to playing Christian soft jazz music and cutting off the informative tags of expensive handmade Indian blankets because of the word "gods". Most decor items come from China or India, and are poor quality. Christmas decor started to be set in June, and by the time the holidays came around employees were left feeling disenchanted, albeit sparkly with glitter. During monthly stock tests, we were reprimanded when a customer bought all of a certain item. Some employees worked 12-13 hours on truck days; all freight had to be put up, and sometimes a last minute decision would arise to complete a reset or markdown.
