Hobby Lobby reviews

Manual cash registers Understaffed EVERY shift Too much work to complete with not enough people or time Closing shifts on truck days are impossibly understaffed Managers feel the necessity to treat employees like scum because they are constantly treated badly by upper management Two-faced managers Far too much emphasis placed on achieving perfection when the emphasis SHOULD be on customer service and providing a positive environment Manager's favorites and long-time employees get the more desirable hours, even if they are lazy and incompetent. If you call out honestly sick (which I have done only twice in a year), they become very suspicious of you and guilt you over it. NO recognition given for good work Managers place impossible work loads on employees and embarrass them in front of customers Managers gossip constantly about employees and other managers (where others can hear) but threaten to fire employees if they gossip "because we're a family here" Life revolves around a sense of fear that an upper level management person will arrive because the focus is never what is being done right, but always the tiny nit-picky things that are HORRIBLY WRONG

New cashiers and department heads are thrown out on the floor without much training. They are only able to learn by making mistakes and then being yelled at for making the mistakes, brought in the office (after an audit) and raked over the coals. Since Hobby Lobby does not use scanners at the registers, the lines are long and slow and mistakes are made frequently. Items are listed in wrong categories and with wrong prices and sales. The long lines and mistakes keep the customers upset. Returning an item is even worse! Managers and Co-Managers don't have very good customer relations skills. They are always "too busy" to deal with the customers. If employees are caught talking too long to a customer or spending too much time helping a customer they are scolded for not "working". The poor customers, especially the elderly or people in a hurry can't find anything quickly on their own. They have to search for one of us to help them find something. Hobby Lobby refuses to mark the isles, put a map of the store up, or even number the isles so people can find things easily. With only two or three of us employees on the floor at a time, we are sometimes hard for the customers to find when they need help.